**October 27 2009, 180 Day Reservation Thread**

Status
Not open for further replies.
I really think that different phone numbers or carriers must go to specific call centers and that's why some people have had consistent problems and others haven't. I got through at 7 (after getting circuits busy maybe 3x), could not get through later on my cell phone, tried from work at 2 and got through on the third try again (on hold for 23 minutes I think). At 2 pm the CM said her system was slow and to bear with her; at 7 I commented that I was surprised I got through and the CM said "there's a LOT of people on hold though"

Who knows... sorry you're having so many issues, js! (and everyone else who is). I really would try from a different phone # and see if you have any more luck.
 
Finally got through and got Chef Mickey's for Easter Brunch! WooHoo! Good Luck to all of you still on hold or trying to get through! :flower3: It has been a rough day for sure! :headache:
 
Phoned this morning was on hold for over 35 mins and total call was about 75 mins, many things to book hahahaha got everything except CRT am gutted for my cousin, the CM checked everyday and said there was nothing am now trying again to see if anything will appear

Good luck those of you still trying :thumbsup2
 
I got through!!!:cool1: I am actively on hold. The recording says I will be onhold for about 9 minutes! We'll see. I'm at work, so we'll see if my co-workers will put up with me not being productive!:goodvibes

WOO HOO!!!! :cool1::cool1:I got everything I wanted with no problems whatsoever! I was on hold for maybe 10 minutes and the CM was so nice and helpful.

1900 Park Fare-Dinner
Ohana-Dinner
Kona Cafe-Breakfast
Pirates League

I'm so relieved. We can try to add others later if we change our minds and decide to try others, but if I don't get them I'm not at all concerned. I got the ones I was pining for!!!:banana::banana:
 
Pirates League

I'm so relieved. We can try to add others later if we change our minds and decide to try others, but if I don't get them I'm not at all concerned. I got the ones I was pining for!!!:banana::banana:

I tried to get Piarates league this morning when i phoned for Feb and was told no availability schedule wa sup yet so am on phone trying trying to get through, am trying direct too
 
:banana:I`m so happy now!!!!!!!!!!:banana:

I have all the ressies that I wanted! sooooo happy and my CM was great!

Boma
Shula`s Steak house
T-REX cafe
Planet Hollywood
Portobello
LE CELLIER
Tutto Italia
Bistro de Paris
CORAL REEF
GRAND FLORIDIAN
50`s prime time cafe
SCI-FI dine in
Tony`s town square


For those who are still waiting, keep trying!!!!!!! just few minutes ago I got someone who told me system has been down all day...and then I got this CM who was so great and now I have my ressies!

Good luck for everyone!:wizard:
 
CM Zondra is the BEST!

After the system kicked her out she tried to get tech to retrieve the ressies we made, but they weren't able to do it. So she called me backbecause she thought her computer was working again, but when she tried to enter my ressie, it crashed again. Instead of me having to continue waiting on the phone, she wrote down all of my information including the ressies I was looking for and said she would try to get them as soon as her computer worked again. She called me about 30 minutes later and had confirmations for everything except Akershus and Teppan Edo. I told her I would try in a day or so for those two and I happily got off the phone.

About 20 minutes ago I got a call from Zondra and she said she got us Teppan Edo and she was on the phone with Guest Services to get us a reservation @ Akershus. Well, Zondra and guest services came through and we got all our ressies within 10 minutes of the times we wanted except Ohana and I will try to get a better time for that later.

As bad as the day started, I am very happy with the way Zondra helped us and I hope everyone has as good of an evening as we will have.

Narcoossee's
The Crystal Palace (B)
Kona (D)
50's Prime Time Cafe (D)
Chef Mickey's (B)
Hoop Dee Doo
1900 Park Fare (B)
Ohana (D)
Grand Floridian Cafe (B)
Yachtsman Steakhouse
Akershus (B)
Teppan Edo (D)
Coral Reef (L)
 
Was calling off and on all day (since 6am CDT) getting busy signals, external phone system circuits are busy (the female voice), internal phone system cicuits (male voice), 2 dropped on hold calls, 2 "The system is down, try later" CMs (One very nice (Dawn), one not so much), 1 call that went through to an up system.. made Le Cellier and Sci-Fi, and then blammo (she was very nice as well, Nicole). Finally, at about 2pm CDT I got through to Beatrice.

She made my day! A blast on the phone, very nice, helpful, and fun (which is a rarity). Even brought me out of my normal shell!

At any rate, through the issues we managed to get all but 1 of my 12 ADRs set. She was "saving" after 4, so it took some extra time, but they got in. She was able to jumpstart her system by closing down the bad window and reopening most of the time. As well as keeping other windows closed (the last stretch she just had the dining one open, even closed her email!). Now, I'm sure that wasn't all that necessary, but it did the trick. (She also cleared cookies and temp files each attempt, which is more than likely what actually helped :p)

So, without any further ado..Feb 4-11 (all times were pretty much spot on with what I was looking for too)
4-Feb - San Angel Inn @ 6:30pm
5-Feb - Biergarten @ 12:00pm, Teppan Edo @ 7:00pm
6-Feb - Sci-Fi @ 12:00pm, Artist Point @ 5:30pm
7-Feb - Le Cellier @ 12:30pm, Tony's Town Square @ 6:55pm
8-Feb - Boma @ 4:45pm
9-Feb (My Birthday!) - 50s PT @ 12:10pm, Yachtsman @ 7:00pm
10-Feb - None :(. Was aiming for Yak and Yeti, but wasn't showing up. I'm guessing it's a "not in system" type of thing rather than a booked solid thing
11-Feb - The Plaza @ 11:45am

Now, this is a ton of food, as I'm going DxDP, it should be good times though. I also made my resort confirmation and everything while on the phone (it helped kill time waiting for dining page to reload!)

Good luck to those still trying! And for you solo people, make sure to have them try for 2 Adults for the non-pay-up-front places. Beatrice didn't believe me that some would show with 2 but not 1 until I had her try Le Cellier (after she scored me my ADR of course :p)

Now, I can finally get to work.. with an 1hr and 45min left in the day :p.

(Note: I made the Teppan Edo ADR before I had made the resort reservations, so I didn't have her try it with DxDDP punched in)

Edit:
One thing that I noticed many doing, and think it's great (which is why I did it too!) was to make mention of the good, kind, nice CMs who really made the wait worth it rather than lambasting any bad ones they came across. /thumbsup for that!
 
I did it!

It took an hour (well, after trying ALL morning).

On hold with DVC MS for 30 minutes and then Nate and I talking about throwing his computer out the window as he tried and tried and tried again to get all my ADRs. Took 30 minutes with Nate, but he did it (and thanked me over and over again for being so patient as I thanked him over and over again for not telling me to call back later)!

We've got:

Princess Storybook Breakfast Feb 11
Chef Mickey's Feb. 13
Liberty Tree Tavern Feb. 12 (he said crystal palace is out until feb 15th - pooh and the gang will be at liberty tree)
The Garden Grill Feb. 14
Biergarten Feb. 11
Whispering Canyon Feb. 9
T-Rex Feb. 10

WooHoo!

Is it bedtime yet???? I'm beat.
 
I still can't get past "we're sorry, all circuits are busy right now, please try your call later"..... since 7 a.m.!!!!!!!!:mad:
 
Arrrgghh!! I started at 8:00 this morning & am just having crap for luck with this. I have bounced between Disney Dining & DVC MS (both the 800 # & the 407 #) all day. This is truely getting to be SO old. Fast busy's, all circuits busy over & over. On hold over & over. Had to stop for awhile & charge my cell phone. IF & when I do get thru then I get a CM w/o a working system. This is so stooopid.
 
I just don't know how everyone is finally geting through and I get through about 3 times but cannot make ressies? So frustrating!
 
We've been trying the entire day, but since we don't have a creditcard (yes really and the banks here don't give out Visa debitcards) we couldn't make reservations for CRT, but there were dates available.
For the rest I got everything I wanted (except Mickey's backyard BBQ, again, creditcard) so I'm happy!
I have been on hold for a total of 2 hours and 52 minutes, so I won't be happy when the phone bill arrives, I could have eaten with my entire family for a day! (international call with cellphone)
 
I made mine about a 1/2 hour ago, 14 minutes wait time, system went down when I was half way through, came up and then we redid everything and I got everything booked.
 
I see some managed to get ADR at Teppan Edo...I have called twice, and was told that it is not in their system yet. We are going 3/13-20..and have DxDdp. I have also been not able to get CRT.
 
dreamweaver2002 said:
I booked Teppan Edo for 3/31 an hour ago ***But my cast member (who was amazing btw) had to unclick that we were on the dining plan to get that reservation--she said since they havent finished negotiating to get Teppan Edo on the 2010 dining plan it wouldn't show up. Don't know if this is the same situation as yours, but maybe???

You were totally right! Zondra figured it out and got back to me!

EnchantedPrincess said:
I see some managed to get ADR at Teppan Edo...I have called twice, and was told that it is not in their system yet. We are going 3/13-20..and have DxDdp.

We finally got it! We have the dining plan as well and it wasn't showing up for us at all. CM Zondra had to do as dreamweaver2002 said above and she was able to book it with no problem.
 
Arrrgghh!! I started at 8:00 this morning & am just having crap for luck with this. I have bounced between Disney Dining & DVC MS (both the 800 # & the 407 #) all day. This is truely getting to be SO old. Fast busy's, all circuits busy over & over. On hold over & over. Had to stop for awhile & charge my cell phone. IF & when I do get thru then I get a CM w/o a working system. This is so stooopid.

Me too. When I say I called ALL DAY I mean it. From 8 am I have not stopped, only for 30 minutes for lunch.
ALL DAY, non stop. I got through about 3 times but the CM or MS at DVC could not book for me. I have a big headache so frustrating! And I just don't know how everyone else is "finally" getting through and booking and I can't? :confused3
 
What they should have done was to let everyone 120 days and out make it this week, those 150 the next week and those 180 the next week. What did they think? It wouldn't be busy. The poor CM's.

I just want to book Ohana's now for Feb 8. DVC is busy busy, the website is down.

I'm glad I just started or I'd be so frustrated.

Its amazing that Disney can handle 100,000 people plus everyday, but really missed on this one.

Hope everyone eventually gets their ressie!!!
 
Status
Not open for further replies.

GET A DISNEY VACATION QUOTE

Dreams Unlimited Travel is committed to providing you with the very best vacation planning experience possible. Our Vacation Planners are experts and will share their honest advice to help you have a magical vacation.

Let us help you with your next Disney Vacation!











facebook twitter
Top