Getting alerts via email has always been hit-or-miss. One reason is the spam filters used by email clients sometimes route the messages to your SPAM folder (as many here have observed.) Some email providers go a step further and block these messages completely, so they never get sent to your account at all. There's really nothing we can do to control that, there are just a whole lot of screening gates these emails go through. I personally use the "watch this thread/forum" function and check my alerts here on the forum to see updates to threads I want to watch...
Getting alerts via email has always been hit-or-miss. One reason is the spam filters used by email clients sometimes route the messages to your SPAM folder (as many here have observed.) Some email providers go a step further and block these messages completely, so they never get sent to your account at all. There's really nothing we can do to control that, there are just a whole lot of screening gates these emails go through. I personally use the "watch this thread/forum" function and check my alerts here on the forum to see updates to threads I want to watch...
I don't expect to get emails on every single new thing posted. But I would like to get some. Like I used to. I have completely lost touch with a huge number of threads I previously enjoyed following. If I have to go in and check through the alert system, it just won't happen. It takes too long to navigate to each individual thread.
spam folders
Be real...more than 80% of your customers aren't getting e-mail notifications and your gonna blame the providers?? Be accountable!!!
I TOTALLY AGREE with you mom2rtk......
This is starting to get very OLD...I have never experienced any "MISSES" either ...as Im sure most others can attest to this fact.
I also never released an enhancement from MY IT group without passing proper "testing" criteria????
So.....How did it pass your testing???
I certainly don't intend to "spend hours", like the last week has been, looking for my favorite threads, figuring where my "watched threads are"...
OH...BTW..since they are NOT showing up now. I go to the "unwatched thread" and once there it tells me (on the top right) that the thread shows "watched". What is that??
Why isn't this a "seamless transition" ??? FIX IT...please!!
Frustrated!!!
WebmasterKathy.......
Know that I like many of the new features provided with this system. That said....
I absolutely understand and very much appreciate ALL the preparation and hard work it takes to accomplish.
Hopefully, now you will address or re-address the e-mail complaints/concerns of "most all" of your customers in a more timely manner.
I understand that you're frustrated, but taking it out on the Webmasters is not really going to solve anything. I mean, where did you happen to come up with this 80% statistic? You have access to that kind of information on these boards?spam folders
Be real...more than 80% of your customers aren't getting e-mail notifications and your gonna blame the providers?? Be accountable!!!
I TOTALLY AGREE with you mom2rtk......
This is starting to get very OLD...I have never experienced any "MISSES" either ...as Im sure most others can attest to this fact.
I also never released an enhancement from MY IT group without passing proper "testing" criteria????
So.....How did it pass your testing???
I certainly don't intend to "spend hours", like the last week has been, looking for my favorite threads, figuring where my "watched threads are"...
OH...BTW..since they are NOT showing up now. I go to the "unwatched thread" and once there it tells me (on the top right) that the thread shows "watched". What is that??
Why isn't this a "seamless transition" ??? FIX IT...please!!
Frustrated!!!
I added the email address to my contacts and it seemed to be okay for a few days, now I'm not getting anything.I understand that you're frustrated, but taking it out on the Webmasters is not really going to solve anything. I mean, where did you happen to come up with this 80% statistic? You have access to that kind of information on these boards?
It's amazing to me the small number of issues this humongous undertaking has had, and the amazing percentage of those issues that have been resolved in less than 5 days. I'm sure that the Webmasters are aware of the notification problems, and are working on it. Please try to have patience. A *LOT* of the people I've spoken to, adding the email address to their address book *DID* solve the problem, so it's always worth mentioning.
I notice you currently have 13 posts. When you tried to do that, did you have <10? There are some things that are not available when you have less than 10 posts. Unfortunately I can't tell how many you had at the time you tried to update your profile.I can't seem to save changes to my profile. I want to update my location but every time i try to do so i get an error message telling me all must be filled in. They're blank now...Help???
I can't seem to save changes to my profile. I want to update my location but every time i try to do so i get an error message telling me all must be filled in. They're blank now...Help???
I understand that you're frustrated, but taking it out on the Webmasters is not really going to solve anything. I mean, where did you happen to come up with this 80% statistic? You have access to that kind of information on these boards?
It's amazing to me the small number of issues this humongous undertaking has had, and the amazing percentage of those issues that have been resolved in less than 5 days. I'm sure that the Webmasters are aware of the notification problems, and are working on it. Please try to have patience. A *LOT* of the people I've spoken to, adding the email address to their address book *DID* solve the problem, so it's always worth mentioning.
Have you tried the "UnRead Watched Threads" view? It's my new best friend. So much easier than emails...
OK, so someone in the ABD Forum just went in, un-checked then re-checked then re-saved all her alert preferences, and then went through all the threads backed up in her "Unread Watched Threads" queue. She is now getting email notifications! It could all be a big coincidence, but I thought I'd report it here in case it works for someone.