Yep... I think it can either be expensive OR complicated... but you can't do both and expect return visitor loyalty.
This is the thing that's irritating more than ticket hikes really.... yes it's getting harder for me to afford and maybe eventually can't go again, BUT I might try to make it work more if they did more on their end to make planning it less of a fiasco on top of it. I don't want to pay more money AND the app has a huge, catastrophic issue that they are taking forever to fix (see present day), now I also have to look at calendar dates for peak/value times that change day to day and figure out how to structure the ticket I'm trying to buy, reserve dining 6 freaking months ahead of time, on and on....