Cruise and Theme Park Operational Updates due to Coronavirus

[AmberMV]

I will say this. I had been pretty frequently checking resort availability over the past couple months due to having 3 cancelled trips in as many months. Last night I found lots of availability for AP discount rooms up til the 7/9 expiration that I hadn't seen available before. I booked 1 night for July 4 at Riviera, with no intention of going to a park but just enjoying the resort. I know there are going to be "soft openings" before the public July 11, but I don't recall details being announced on what those soft opening dates are. Did anyone hear any?

 

[Krandor]

Tomorrow or tomorrow is going to be a bloodbath of resort cancellation emails.

 

[Raggou]

hotels will NOT reopen. Chapek just said

I'm just really interested in how the reservation system will work when combined with fastpasses and ADRs. I mean, I've got all my ducks in a row for my late July trip and now I know they'll be open, but what now?

Does anyone know if in Shanghai if a Hotel Reservation garunteed a park ticket?

 

[Jroceagles]

Saw this on the Disney Parks Blog:

At this time, we are temporarily pausing new ticket sales and Disney Resort hotel reservations so we can focus on guests with existing tickets and reservations (Disney Vacation Club members can still make new reservations).

existing meaning you have them linked to your reservation?

 

[Krandor]

Oh I know why they had to do it from an owners perspective, I just feel bad for the renters specifically. Resorts open but parks closed means chargebacks likely won’t work anymore and who knows if they’ll even be offered vouchers anymore.

They’re out a real trip and likely a lot of money too.

Agree. David's and the other brokers likely did not like to hear they news today. They are in a mess now. You will have people who won't want to go with no parks and want a refund. Owners will expect the rest of their money if the properties are available for check-in and certainly won't return the money. What was already a messy situation just got even messier... and can a renter even win a chargeback if the reservation is available to be checked into (my guess is no). Going to be a complete mess.

 

[RamieGee]

Not sure if there’s definitive guidelines for this yet, but freaked myself out thinking about the temperature checks. What happens if one member of your party has an elevated temperature? Is that guest banned from the parks for the next 14 days, or is it a day-by-day thing? Would they be allowed to stay at their on-property hotel or would they need to leave? What would this mean for a family traveling together? Are there any refunds in this case? Would the entire party get a refund? Specifically, I’m thinking if my 4 year old has an elevated temperature on Day 1, would that mean the vacation is over? I can’t imagine one parent staying in a room for a week with the child while the rest of the family enjoys Disney - traumatic. Would you all have to leave the hotel or be quarantined in your room? What would happen if your flight is a week away? Would you even be able to get on a flight with an elevated temperature?

I didn’t think the temperature check through until today’s announcement, but it feels like it could potentially be disastrous to an (expensive) family vacation...

 

[Krandor]

existing meaning you have them linked to your reservation?

We don't know but if I had to guess I'd say if you have FPs for a park you'll get a reservation for that park for that day.

 

[rteetz]

existing meaning you have them linked to your reservation?

As in you have tickets purchased or a room reserved. Tickets are dated when purchased now.

 

[DGsAtBLT]

Tomorrow or tomorrow is going to be a bloodbath of resort cancellation emails.

I had to laugh at tomorrow or tomorrow. Sounds like the kind of clarity and unknown we’ve come to expect here

 

[cmmelzer]

Hmmm...Confused with some of this. Mainly the park reservation part. Maybe everyone else is a little confused as well but let me know if im missing something.

"At this time, we are temporarily pausing new ticket sales and Disney Resort hotel reservations so we can focus on guests with existing tickets and reservations (Disney Vacation Club members can still make new reservations). Existing ticket holders and Annual Passholders will be able to make reservation requests in phases before new tickets are sold; we’ll be reaching out to these guests soon to provide additional details. We will resume new ticket sales and hotel reservations after that period of time"

So here is my situation. We have ADRs booked. Rented DVC points for 9/27-10/3....But we have not bought our Park tickets yet. Is there a situation here where we are left out of the parks? Or since we are staying at DVC (and its family who owns the DVC) will we be ok?

 

[Krandor]

I had to laugh at tomorrow or tomorrow. Sounds like the kind of clarity and unknown we’ve come to expect here

I meant tonight or tomorrow but you do make a very good point.

 

[andyman8]

Here's hoping they at least finish painting the castle before they reopen (not holding out hope though)

 

[Wreckem]

How will that work for ticket resellers? I didn’t pull the trigger quick enough before they took reservations down. Then I was purchasing tickets right as they took the tickets down. I can get July 14 five day tickets through a reseller still.

 

[BrerMama]

We don't know but if I had to guess I'd say if you have FPs for a park you'll get a reservation for that park for that day.

If this is how it works, I would be more inclined to keep my trip. Also, concerned about ADRs, especially at resorts which may not be opened.

Right in the middle of all this, Disney called me. I had sent a not so nice email about the 30 day payment date. I was told they will not cancel anyone's reservation unless given explicit directions to do so, even if your start date comes up and you haven't paid it off. Of course the Guest Relations person I was talking to knew even less than I did about opening dates. She was dying to turn on her TV because she didn't even know the opening dates.

 

[jsand99]

Hopefully many of the restrictions will be seen as unnecessary and be lifted in a few months. I know several families besides mine that have cancelled or will cancel their trips because of masks. I think it's hard to for some who live in areas where barely anyone wears masks to go on a vacation that requires it the entire time you are there.

 

[Krandor]

So here is my situation. We have ADRs booked. Rented DVC points for 9/27-10/3....But we have not bought our Park tickets yet. Is there a situation here where we are left out of the parks? Or since we are staying at DVC (and its family who owns the DVC) will we be ok?

We don't know but possible. It sounds like dated tickets and/or FPs are being automatically converted but what they means for people who are not yet in the group is totally unknown.

 

[Raggou]

How will that work for ticket resellers? I didn’t pull the trigger quick enough before they took reservations down. Then I was purchasing tickets right as they took the tickets down. I can get July 14 five day tickets through a reseller still.

I absolutely wouldn't risk anything not first party aka Disney right now... and even that has been crazy no way I would buy 3rd party

 

[Sarahslay]

My internet went down shortly after they announced the dates *palm to face*, but it was enough for me to know to move my July 8-15 trip/room to my back-up November trip. Now I need to read up on everything I missed. At least I called and got it all sorted before the millinium falcon of death screen showed up, ticket change included for my husband even thought it was a UT ticket. I guess I'll wait to see about modifying my first night dining until they get the site sorted.

 

[JacknSally]

So here is my situation. We have ADRs booked. Rented DVC points for 9/27-10/3....But we have not bought our Park tickets yet. Is there a situation here where we are left out of the parks? Or since we are staying at DVC (and its family who owns the DVC) will we be ok?

Obviously I don't know for sure, so take it with however much salt you deem appropriate, but with your trip dates being so far out still, I wouldn't worry too much about this affecting your trip yet. Easier said than done, of course. We just don't know that the reservation system will even still be in place by the end of September.

 

[Jroceagles]

As in you have tickets purchased or a room reserved. Tickets are dated when purchased now.

mine were purchased through undercover tourist and linked to my DVC reservation...they are dated. so I assume I am good?