WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[SMRT-1]

I haven't seen any comments regarding arrival times for park reservations. Is everyone getting park opening or are people getting later time windows? If so, what is the latest time window? Just curious.

There's only one timeslot for each park that matches the open/close hours for that park.

 

[Ethan's dad]

I definitely think demand is much less than people on this board think. I have been running the numbers the last few weeks and I just did not understand all the angst, specifically for people with resort reservations AND tickets. People have to have all the puzzle pieces in place, know about the DPP, and want to travel right now. Its a pretty small (relatively speaking) group.

I also think the capacity is higher than people think it is. We aren't talking 2-3k guests per park. Even if they do 30% capacity (similar to Shanghai) that is still a fair amount of people.

Well, they are already booked at Hollywood Studios the first three days it is open (7/15-7/17), and this is with many people unable to get through to make reservations. Wait until they open it up over the coming week and I suspect there could be lots of days/parks full. Unless they are withholding some availability in each park for each set of new people allowed to book (i.e., adding more availability to DHS on June 26 and 28 so someone going when they reopen in July but staying offsite can still get a reservation for DHS).

 

[mickeystoontown]

Just started reading back and I found this! Did you call to do this? If yes, can you please provide me with the number? thanks!!!

Yes I called. The number you would need to call is (407) 939-4357 . I was told that any 2020 reservation could be modified if they were adding more days to a ticket and even more days to the trip (subject to availability of course). I was able to change two.

 

[Zeus'Headache]

Still can’t add anymore dates, but I’m tempted to cancel my 1 of Magic Kingdom and pray I can get Hollywood Studios(the Park we really want). Just to have that one, in case. Then I can figure out the other dates at another point, perhaps tomorrow when I call the AP line or a Friday when AP open up. Unless Disney can magically get their act together and fix this for me!
Edit: should note that the website is behaving much better now.

 

[sue_gowin]

Finally was able to book our days for our Sept 7-14 stay! I've been trying since 7am this morning, and was ready to throw my laptop multiple times, but finally got in! Keep at it, everyone, it'll work out!!!

 

[Candycane83]

Yes I called. The number you would need to call is (407) 939-4357 . I was told that any 2020 reservation could be modified if they were adding more days to a ticket and even more days to the trip (subject to availability of course). I was able to change two.

Thanks so much! I will definitely try calling

 

[tnolan]

also,I know there’s a glitch with booking more days. I can’t seem to book for my March trip even if I have tickets. Would calling help?

You can try. I just tried the park reservation error number they gave me and got a recording my call can't go through. Good luck!

 

[sponica]

Just doing a status check on things, other than 7/15 and 7/16 DHS, all parks are still available. I had sort of assumed 7/11 at MK would go pretty quickly. Demand less than we think? We’re all so annoyed with the IT mess we gave up or still haven’t gotten in? Lower MK capacity is still a decent number of guests? I’m guessing some of all of the above.

I think demand is lower than us fanatics think it is. Right now if I leave my state for states with elevated covid cases (not trying to go down that forbidden rabbit hole, I swear), I'm required to quarantine for 2 weeks by my job and take earned time. I can't telework instead (even though I'm exclusively teleworking right now). I'm sure I'm not the only person in the position of being required to quarantine if traveling far.

But 7/11 is also a weird date. It's a saturday and I'm sure a lot of people had already slated Friday 7/3 through Friday the 10th as their vacation week this year.

But those are probably conversations for different threads, rather than the group therapy of "why can't disney IT do anything right?" that is currently occurring. I'll be on the inevitable therapy thread when 2021 packages drop later this week....

 

[mefordis]

Wish I would have bought park tickets for my Nov 3 trip. Only have a resort reservation. I wonder if they think those that already bought tickets + APs will fill the parks through the end of the year? I wonder if I should book for early next year just in case I don't get tickets in Nov.

 

[SMRT-1]

Who's up for taking this thread off the rails while Julie is busy on the live broadcast with Pete?

(Kidding of course)

 

[DuckyMommy]

Finally was able to book our days for our Sept 7-14 stay! I've been trying since 7am this morning, and was ready to throw my laptop multiple times, but finally got in! Keep at it, everyone, it'll work out!!!

I was having the same problem! I finally was able to make my reservations for our week long trip in October right about 2:15. I never quite got to the point of wanting to throw the laptop but did have to remind myself to be patient and not throw a toddler tantrum.

 

[Candycane83]

You can try. I just tried the park reservation error number they gave me and got a recording my call can't go through. Good luck!

Yeah does not seem to be working... try again tomorrow I guess...

 

[Zeus'Headache]

Ok, I canceled my one Magic Kingdom and exchanged it for a Hollywood Studios. Glad I was able to at least do this! But still can’t get my other 3 days. Then Disney sends that lovely taunting email and it just made my eye twitch. I’ll be calling tomorrow(if they have their systems up and running hopefully) to sort everything out.

 

[Paul70]

Finally got in! We have Park Passes every day 7/12-7/17. The only no-go was HS. Did others see HS go quickly/early today?

 

[ColoradoMom12]

I’m unable to make any park reservations for our Thanksgiving trip in November (after seeing the pink castle for nearly 7 hours, I finally was able to access the system) because our APs expire literally days before our trip begins. I’m so frustrated. I can’t renew them now, and by the time I’m able to do so, I fear park reservations will be long gone. I’m trying to get through on the phone to find out if there is any way to override this problem. I intend to renew our APs and would even do so now (provided they wouldn’t be active until our current ones expire) if they would allow me to do this. Has anyone else who’s in the position been able to get through on the phone to troubleshoot this?

 

[yankeesfan123]

I think demand is lower than us fanatics think it is. Right now if I leave my state for states with elevated covid cases (not trying to go down that forbidden rabbit hole, I swear), I'm required to quarantine for 2 weeks by my job and take earned time. I can't telework instead (even though I'm exclusively teleworking right now). I'm sure I'm not the only person in the position of being required to quarantine if traveling far.

But 7/11 is also a weird date. It's a saturday and I'm sure a lot of people had already slated Friday 7/3 through Friday the 10th as their vacation week this year.

But those are probably conversations for different threads, rather than the group therapy of "why can't disney IT do anything right?" that is currently occurring. I'll be on the inevitable therapy thread when 2021 packages drop later this week....

Agreed. I can get anything I want for a week in August right now. There’s definitely a few hundred, maybe thousand fanatics going nuts for dates within the next few months, but those dates don’t necessarily overlap with each other and are still just a small percentage of reservations.

Be coooool.

 

[SoonipiLady]

Ok, I need help. I’ve been traveling all day and was unable to get on the reservation system this morning (like everyone else). Finally got in I am at WDW for 5 days, have 4 day ticket . I can only make reservations for our first day (a Friday)Saturday-Tuesday says I can’t reserve.... how can this be right on day 1 of booking reservations?

Ok, I think I’ve figured out the issue, I have 3 different hotels for 5 nights. I purchased the 4 day ticket with the first reservation which is only one night, it lets me book for the day we arrive and the next day (the check out for our first stay). I think the tickets are linked only to that reservation. How do I link them with the other 2 hotel stays?

 

[DaveNan]

Finally got in! We have Park Passes every day 7/12-7/17. The only no-go was HS. Did others see HS go quickly/early today?

earlier today studios was available on 7/15 to 7/17.
Last till at least mid afternoon

 

[RoadDogg723]

I don't understand how I am going to complete my reservation. My 2 kids have AP's that were never activated and my wife and I have passes that expire in Feb 2021. We have a trip in April 2021 and only my kids can book park days in April 2021. I can't renew my pass yet because it is too early and I have an active AP currently. Is there any way I am going to be able to book park reservations for my wife and I in April or am I going to have to wait to renew it and then book? Don't see why it can't consider an active pass good and if you don't renew it could boot your park reservations.

 

[Raven01]

I have tried calling throughout the day to see if I can change my 5 day PH to 7 day single park tickets, but can never get a dial tone.