Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[CBMom01]

Does anyone know if I can use a Disney gift card online (or in MDE app)to add Genie+ to an existing non-package hopper ticket?

 

[KAT4DISNEY]

Can tickets that were purchased just prior to the shut down be upgraded to AP vouchers in MDE or just over the phone? This will be DVC AP's.
Or is it neither and has to be done in person?

Anybody with recent knowledge?

 

[bsmcneil]

I don't know that you can make a DVC rental into a package that includes tickets.
Regardless, you can upgrade tickets (package or otherwise) up to a maximum of 10 Theme Park days.
However, if you DO have a "package," those package tickets cannot be used on a date prior to your scheduled check-in date. (You can add "days" for use on or after your check-in date, and you must be able to make park reservations in order to use those added "days.")

Just to be clear -

I need a one night stay and plan on doing on-site (as my DVC rental is locked in but I'm now flying in the day before). When it gave me the room info, it asked if I wanted tickets but only 2 day). Since I'm staying longer, can I upgrade that 2-day (1 park, in my case) to 8 days, to cover the rest of my trip there. Or, for example, if I weren't doing DVC, can people do that if they're staying off-site for part of the time they're still going to Disney World? Or, another version: Split stay - I assumed you could get tickets for the entire length of stay (example: 10 days) instead of getting 2 5-day tickets.

So - I'm not looking to make my DVC rental into a package (which I also don't think can be done). This is about the room for the night before. It sounds like, from your second sentence, I can do what I was asking about (and my bad if I worded it poorly).

 

[Robo]

Just to be clear -

I need a one night stay and plan on doing on-site (as my DVC rental is locked in but I'm now flying in the day before).
1. When it gave me the room info, it asked if I wanted tickets but only 2 day).
2. Since I'm staying longer, can I upgrade that 2-day (1 park, in my case) to 8 days, to cover the rest of my trip there.
3. Or, for example, if I weren't doing DVC, can people do that if they're staying off-site for part of the time they're still going to Disney World? Or, another version: Split stay -
4. I assumed you could get tickets for the entire length of stay (example: 10 days) instead of getting 2 5-day tickets. So -
5. I'm not looking to make my DVC rental into a package (which I also don't think can be done).
This is about the room for the night before.
6. It sounds like, from your second sentence, I can do what I was asking about (and my bad if I worded it poorly).

1. There is virtually no price advantage in buying a "room and tickets" package over just buying the tickets and room separately. (The one advantage is that if you need to cancel the trip, you can automatically cancel the tickets.)
2. But, to answer that... yes, you can.
3. Where you choose to stay (DVC or not) has virtually no affect on park tickets.
(But, any kind of tickets require that you choose the date on which they will be first used.)
4. Again, where you choose to stay does not affect buying stand-alone tickets. You can buy a ticket good for entering the Theme Parks for up to 10 days. ("Length of stay" is not a "thing" regarding WDW tickets.)
AND, if you buy all of your tickets in advance of your trip, you can make Theme Park reservations in advance.
(Which often can be a very advantageous thing to do.)
AND, if you buy from an authorized WDW ticket reseller (there are many) you can even save money by buying a discounted ticket.
5. Alright.
6. You can, but I would not buy the tickets as part of the room.
I'd buy the tickets separately... and be able to then make Theme Park reservations in advance for all the days of your trip.

 

[JJ2017]

If a ticket (linked and park reserved) went unused on a trip and was never cancelled , is the only way to get that ticket "back" is to call Disney? Hold times are overwhelming.

 

[lanejudy]

If a ticket (linked and park reserved) went unused on a trip and was never cancelled , is the only way to get that ticket "back" is to call Disney? Hold times are overwhelming.

Assuming that ticket remains linked in your MDE, it can be used as a credit towards a future ticket. No need to get it "back." Unfortunately it does tend to disappear from view, but WDW can still "see" it to use the credit. And yes, once it has expired you need to call to use the credit. Prior to expiration if you need to change dates you may be able to do so online.

The associated theme park reservation does not carry forward when you change ticket dates. You will need to make a new theme park reservation once you have the ticket upgraded to new dates.

 

[revoxfire]

It looks like they have paused purchases of annual passes? Does this include upgrades? https://disneyworld.disney.go.com/passes/

 

[lanejudy]

It looks like they have paused purchases of annual passes? Does this include upgrades? https://disneyworld.disney.go.com/passes/

Yes, that's what I've heard. The pause does not include renewals, but it does include upgrading regular tickets. Someone said they'd had success upgrading today by showing they had a resort reservation later this winter.

 

[revoxfire]

Yes, that's what I've heard. The pause does not include renewals, but it does include upgrading regular tickets. Someone said they'd had success upgrading today by showing they had a resort reservation later this winter.

Unfortunately, trip to orlando won't be until mid Dec. If I end up not using my tickets (purchased from ticketsatwork - 7 day parkhopper pass I was hoping to upgrade), can I just wait till they reopen them to purchase?

 

[lanejudy]

Unfortunately, trip to orlando won't be until mid Dec. If I end up not using my tickets (purchased from ticketsatwork - 7 day parkhopper pass I was hoping to upgrade), can I just wait till they reopen them to purchase?

If the ticket remains unused, it should be upgrade-able at a later date. But if you use the ticket in December and APs are not yet available, it is unlikely they will allow an upgrade with it later. You can always try to call and upgrade now knowing it's a shot in the dark.

 

[revoxfire]

If the ticket remains unused, it should be upgrade-able at a later date. But if you use the ticket in December and APs are not yet available, it is unlikely they will allow an upgrade with it later. You can always try to call and upgrade now knowing it's a shot in the dark.

Do you know if I need to unlink the tickets on my account/theme park reservations to hold them for later use?

 

[lanejudy]

I don't believe it's possible to "unlink" tickets once linked to your MDE. Fully unused tickets can be transferred to another person/profile, but not unlinked. Just keep a separate record of the ticket numbers and value. Theme park reservations don't "hold" (for another date) or transfer; if WDW is still using park reservations for your new dates you will need to make new reservations.

 

[revoxfire]

I don't believe it's possible to "unlink" tickets once linked to your MDE. Fully unused tickets can be transferred to another person/profile, but not unlinked. Just keep a separate record of the ticket numbers and value. Theme park reservations don't "hold" (for another date) or transfer; if WDW is still using park reservations for your new dates you will need to make new reservations.

Hopefully a final question, since my tickets have to be picked up at will call, does that change any of this?

 

[lanejudy]

Hopefully a final question, since my tickets have to be picked up at will call, does that change any of this?

No. Once linked to your MDE, you could actually enter the park using a MagicBand or the MyMagicMobile phone app without stopping at Will Call. (Unless you needed to prove ID for a special discounted ticket like FL Res or military - in which case the process to use a ticket credit would be the same anyway, but you would need to stop at Will Call if again purchasing a special ticket.)

 

[revoxfire]

No. Once linked to your MDE, you could actually enter the park using a MagicBand or the MyMagicMobile phone app without stopping at Will Call. (Unless you needed to prove ID for a special discounted ticket like FL Res or military - in which case the process to use a ticket credit would be the same anyway, but you would need to stop at Will Call if again purchasing a special ticket.)

Tried calling, they said its not available on their end either. As for the park reservations, I guess I will cancel them, the valid dates will probably not change though right? As long as I don't enter the parks, that value is saved in that ticket.

 

[lanejudy]

The valid dates of the ticket will not change by cancelling the theme park reservations. The ticket value will stick with that ticket as long as it remains unused ("unused" means entering a theme park, not making a park reservation).

 

[bsmcneil]

1. There is virtually no price advantage in buying a "room and tickets" package over just buying the tickets and room separately. (The one advantage is that if you need to cancel the trip, you can automatically cancel the tickets.)
2. But, to answer that... yes, you can.
3. Where you choose to stay (DVC or not) has virtually no affect on park tickets.
(But, any kind of tickets require that you choose the date on which they will be first used.)
4. Again, where you choose to stay does not affect buying stand-alone tickets. You can buy a ticket good for entering the Theme Parks for up to 10 days. ("Length of stay" is not a "thing" regarding WDW tickets.)
AND, if you buy all of your tickets in advance of your trip, you can make Theme Park reservations in advance.
(Which often can be a very advantageous thing to do.)
AND, if you buy from an authorized WDW ticket reseller (there are many) you can even save money by buying a discounted ticket.
5. Alright.
6. You can, but I would not buy the tickets as part of the room.
I'd buy the tickets separately... and be able to then make Theme Park reservations in advance for all the days of your trip.

The only reason I had considered this was the 0% APR (for 6 months) via the Disney Visa. I had originally planned to buy tickets via a third party - the difference between that and direct purchase was 100 dollars (total). That said, I did the math and it's a wash. But I was just checking my options.

 

[Jennasis]

Quick question...We bought AP's earlier in the fall. Did so by contacting DVC Member Services and upgrading our unused park hoppers. The plan is to activate them next week when we arrive at the park. The tix are showing in MDE, but I don't recall having gotten an email confirmation (and a thorough search of my email confirms this). So will they be able to look us up by scanning our magic bands and see we have AP's that need activating? Will I also need to present the credit card we used for the purchase/upgrade as well as photo ID's for both DH and I (they are assigned to each of us in MDE)?

 

[CarolynFH]

Quick question...We bought AP's earlier in the fall. Did so by contacting DVC Member Services and upgrading our unused park hoppers. The plan is to activate them next week when we arrive at the park. The tix are showing in MDE, but I don't recall having gotten an email confirmation (and a thorough search of my email confirms this). So will they be able to look us up by scanning our magic bands and see we have AP's that need activating? Will I also need to present the credit card we used for the purchase/upgrade as well as photo ID's for both DH and I (they are assigned to each of us in MDE)?

Yes, they’ll scan your MBs to confirm you have AP certificates in your account. You’ll need your photo ID and your DVC member card if you bought a Sorcerer pass. If you bought the Incredipass, I don’t think you need the DVC member card. This can be done at a ticket booth or GR outside a park or at the Official Ticket Center or GR at DS. We’ve never had to show the CC.

 

[klc1923]

looking for suggestions.
Many many years ago we had paper tickets with 10 day unlimited expriration. Some of those days were not used so we exchanged them for a current "ticket" or card with those days to use . I have 2 of these cards, one with 3 days and one with 4 days.

Yesterday I was on the phone with the representative for 1.5 hours and get cut off. Not on hold waiting, but working with the representative the whole time. The ticket for 3 days was able to be assigned to my husband with little problems. However, the 4 day pass shows no days available, yet they can not tell me when or how they were used. I'm confident there should still be 4 days of tickets. I'm on hold again, this time one hour and 45 minutes just waiting to speak to someone.

Has anyone else had an issue like this before? Any suggestions? We are planning to use these "extra" tickets when our annual pass has black outs, to be at the parks with family