Children see magic because they look for it
- Sep 26, 2009
The Disneyland Resort, Walt Disney World Resort and other Disney Vacation Club destinations will experience closures and suspensions until further notice. Learn more about these closures.
Temporary Updates to Our Cancellation Policy
We will automatically cancel any reservation scheduled for arrival during any closure. You do not need to cancel the reservation online or contact Member Services.
To make the process of changing reservations as smooth as possible, Disney Vacation Club has lifted the close-in reservation cancellation restrictions and will return any of your Points back as Vacation Points or Reservation Points without placing them into holding. Borrowed Points returned due to a cancellation of a Disney Vacation Club Resort reservation will not be placed in holding and will be returned to the Use Year they were borrowed from.
At this time, we have not made any changes to our Points banking or expiration policy due the impact this could have on future inventory availability. We understand this is of particular concern for Members with reservations affected by closures and/or the COVID-19 situation who may be toward the end of their Use Year. We are, however, currently evaluating various options to assist Members in this situation, but will need to delay any decisions until we better understand how long COVID-19 will impact our operations.