MeLaNie9
DIS Veteran
- Joined
- Mar 31, 2006
Just a follow-up...
My mom and I were in Congress Park Nov 8- Nov 11. I booked a studio but we got upgraded to a 1BR. The refurbishments are very nice - loved the flooring and the murphy bed. My mom said it was super comfortable, way better than a sofa pull-out, and she raved about the pillows. It was nice to have an upgrade, the 1BR was very spacious for 2 of us. We obviously didn't need the pull down bed under the TV so can't comment on that. I don't know if we were the very 1st people to stay there but the toilet room door handle fell right off as soon as we touched it and there was no cold water from the kitchen faucet. We reported those things the 1st night but we didn't get to the room until late. They did fix the door handle the next day but they never fixed the water despite saying they had. I complained every day until they admitted they couldn't fix it with us in the room and they wanted us to move. My mom refused (saying she is a crotchety old lady so too bad) and they sent us some bottled water for the fridge. I had only stayed at SSR for one night previously and the room was so much nicer than then! Heading back there next week with my 2 sons - again booked in a studio and requested Congress Park (would be a better time to get a 1BR upgrade with 2 teen boys!)
I'm not super familiar with the resort, but in looking at a map now, it looks like they were working on (small "cranes" present) rooms in the Springs (building farthest from the Springs bus stop) and the Paddock.
My mom and I were in Congress Park Nov 8- Nov 11. I booked a studio but we got upgraded to a 1BR. The refurbishments are very nice - loved the flooring and the murphy bed. My mom said it was super comfortable, way better than a sofa pull-out, and she raved about the pillows. It was nice to have an upgrade, the 1BR was very spacious for 2 of us. We obviously didn't need the pull down bed under the TV so can't comment on that. I don't know if we were the very 1st people to stay there but the toilet room door handle fell right off as soon as we touched it and there was no cold water from the kitchen faucet. We reported those things the 1st night but we didn't get to the room until late. They did fix the door handle the next day but they never fixed the water despite saying they had. I complained every day until they admitted they couldn't fix it with us in the room and they wanted us to move. My mom refused (saying she is a crotchety old lady so too bad) and they sent us some bottled water for the fridge. I had only stayed at SSR for one night previously and the room was so much nicer than then! Heading back there next week with my 2 sons - again booked in a studio and requested Congress Park (would be a better time to get a 1BR upgrade with 2 teen boys!)
I'm not super familiar with the resort, but in looking at a map now, it looks like they were working on (small "cranes" present) rooms in the Springs (building farthest from the Springs bus stop) and the Paddock.
