We have used them at CSR and other resorts. I can’t speak to any Covid protocols though, as our last trip was February. We have also used Garden Grocer. We normally do some breakfast items like milk, cereal, yogurt, and some cases of water.
Amazon is obviously the most convenient. I one time forgot to pack deodorant for myself and DH. Ordered it, and it was there in 2 hours; same for when I came down with a cold and needed some NyQuil while there. However, the one time we had an issue with missing items, it was a major hassle to get credited for them.
We’ve used Garden Grocer, and they are definitely pricier. But the one time we had an issue, the customer service was impeccable. Because of this, if I were going now, I’d do GG and pay the extra money now. I’m sure GG is better aware of covid protocols, etc, and it would wind up being less of a hassle in the long run.
Just my two cents.