New voice on DVC line?

[tellemarie]

This is a super weird question, but calling DVC today I'm getting a female robot for the different prompts and announcements. Am I insane or wasn't the voice a male that was much more natural sounding?

I just called a few days ago and remember a male voice that did not sound this terrible!

 

[TexasChick123]

You’re not crazy. I just called today and noticed it as well. Not a good change.

 

[tellemarie]

You’re not crazy. I just called today and noticed it as well. Not a good change.

I agree - the voice was so obviously fake and robotic I almost had trouble understanding it at times it rolled together so much.

 

[clayfolks]

It was so bad that I went to the online survey to complain!

 

[WRLeGrand]

Yeah it was glaring the differences between them. The guy would still be talking at certain times. Definitely not a positive change...

 

[cmarsh31]

I did not enjoy her at all this morning - and the initial put in your info was all choppy and messed up, then it just bumped me somewhere. Got what I needed but it wasn't as pleasant.

 

[Lakegirl]

I actually did a double take thinking I dialed the wrong number. The voice is not very magical and I told the CM that. She said they went to knew system that is supposed to help them with identifying who is on the line.

 

[Dean Marino]

Oh hell.... just yell "Agent, Agent, Agent" over and over again until one chokes on their own spit.

Takes time - works with most dud Web Sites.

 

[KAT4DISNEY]

I did not enjoy her at all this morning - and the initial put in your info was all choppy and messed up, then it just bumped me somewhere. Got what I needed but it wasn't as pleasant.

Yes - the bumping all over was pretty annoying yesterday. How can they mess up an automated phone tree?!

And I wasn't loving the digital voice either.

 

[n2mm]

I kept thinking Siri had a sister working for Disney now. I didn’t like it either.