Refund for cancelled May trip

mitchinson*

Earning My Ears
Joined
Mar 23, 2017
I had a trip to WDW planned and paid for the first week of May but due to the virus WDW was closed and the trip was cancelled. I am still fighting with my travel agent for a refund and was told they haven't received it yet from Disney and since I paid for it with a personal check it is taking longer. Has anyone else experienced this? Is this "normal"?
 
I had a trip to WDW planned and paid for the first week of May but due to the virus WDW was closed and the trip was cancelled. I am still fighting with my travel agent for a refund and was told they haven't received it yet from Disney and since I paid for it with a personal check it is taking longer. Has anyone else experienced this? Is this "normal"?
That doesn't sound right at all! I cancelled my September trip yesterday and was told my refund will be back in my account within 10 days. I did book directly with Disney though. Good luck, that is just weird to me.
 

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