Wish Upon A Star
DIS Veteran
- Joined
- Aug 10, 2000
I never really give it much thought that something could be on my statement that I didn't put there . . .but this month when I received my credit card statement there was an $80 charge for something that I didn't know about.
I called the credit card company and they told me it was a program through them that I accepted . . .I told the woman I never accepted anything and when she looked she couldn't find anything on my record that I agreed to this service.
She then instructed me to call the 800# because although it was a program through my credit card, another company actually ran it? So I called and got this RUDE man who tried to convince me that I was called on 12/23 and offered this service and I accepted it verbally . . .I told him, "no, I didn't" he said "it states you did" and I got pretty upset and said "that's an outright lie" First of all, I would of never accepted a charge on my account for $80 for this service I would not even use . . .and I know that I never received a phone call . . .especially on 12/23 since I was home all day long.
I asked him to remove the charge and he said it will take 1 or 2 statements to credit me . . .Sooooooo the moral is . . .please remember to check your statements . . .this probably happens all the time.
I called the credit card company and they told me it was a program through them that I accepted . . .I told the woman I never accepted anything and when she looked she couldn't find anything on my record that I agreed to this service.
She then instructed me to call the 800# because although it was a program through my credit card, another company actually ran it? So I called and got this RUDE man who tried to convince me that I was called on 12/23 and offered this service and I accepted it verbally . . .I told him, "no, I didn't" he said "it states you did" and I got pretty upset and said "that's an outright lie" First of all, I would of never accepted a charge on my account for $80 for this service I would not even use . . .and I know that I never received a phone call . . .especially on 12/23 since I was home all day long.
I asked him to remove the charge and he said it will take 1 or 2 statements to credit me . . .Sooooooo the moral is . . .please remember to check your statements . . .this probably happens all the time.