Reservation system down?

[Dtw002]

Checked for the past 3 days and each time it is down, get the dwarfs mining. Did they take the system down on purpose? Anyone else get into the RAT?

 

[Sandisw]

I had no problem yesterday adjusting my August trip. Have you tried to clear everything?

 

[Dtw002]

Tried from my phone and computer, both don’t work.

 

[bobbiwoz]

I was able to cancel a reservation earlier today, but could not book anything.

 

[rlduvall]

Since the beginning of this unprecedented crisis, the website has been unusually wonky. I can only use the RAT or modify by going into Incognito mode and that only works 50% of the time. Today has been especially aggravating. I wanna box those dwarf ears every time I see them.

 

[Grumpy by Birth]

I couldn't get RAT to work at all last night, but it was working for me today.

ETA: I got the dreaded dwarfs every time I tried to check availability (but the rest of the website seemed to function ok).

 

[heynowirv]

I use Safari and sometimes I get the spinning beach ball of death. When that happens I just back out go back in and I'm all good. It happened that way this morning and yesterday.

 

[JETSDAD]

Clear cache/cookies, use a different browser, use incognito/private mode, refresh, just keep trying, or call. It is working most of the time even when some post they can't access the site, it just may take a bit of work/aggravation to get things to function properly.

 

[KAT4DISNEY]

I've seen Dwarves for months. Takes time and refreshing and repeating and a few other tricks to get anything done. But the system is not down. I modified reservations both last night and today although it took waaaaaaayyyyy longer and required more persistence too get it to go thru than it should.

 

[bobbiwoz]

I booked a night today, then used chat to use holding points for it. Not sure if we’re really going for 4th of July, but have another night added.

 

[drusba]

Until recently, I could never think of a reason to hate the seven dwarfs

 

[nagshead]

It’s down for me right now.

 

[Dean Marino]

WHAT Reservation System? If it's not UP - CALL CALL CALL CALL .

 

[The Jackal]

Every time I go on the site and it has me do a survey I have no issues. I usually don’t have many problems, but have had a few issues in the last week or two.

 

[Supermagicalifrigious]

Anybody still seeing dwarfs?

 

[The Jackal]

Anybody still seeing dwarfs?

No dwarfs yesterday or today so far.

 

[Sandisw]

Just had success in changing one of my nights in June...

 

[Where'sPiglet?]

I keep intermittently getting Error 502.

This page isn’t working
disneyvacationclub.disney.go.com is currently unable to handle this request.


HTTP ERROR 502


I was able to cancel some of my August reservations earlier today. I had an epic split stay extravaganza booked, with 5 resorts across 10 nights. I ended up calling Member Services because I had such a mess with 2018, 2019, and 2020 points. The mess was partly because of a cancelled April trip, but mostly because I kept tinkering with my August plans earlier this year.

Now I'm using up all my 2018 points in August, since MS was able to clean up the mess. I cut it from 10 to 5 nights to minimize the risk of lost points, but I still have 2 resorts. I didn't want to give up my Ocean View Inn Room at Vero Beach, and I wasn't able to add nights there in that category.

I'll transfer the points to RCI if my August trip gets cancelled, although I'm hoping that doesn't happen.

 

[ParrotBill]

I've had about trouble with the web site (including sign in) about a third of the time over the last 3 weeks. And wait times on Member Services over 30 minutes until today when I got through in 15 minutes. Haven't been able to wait over 30 minutes in the last week - my work day did not allow it.

 

[bobbiwoz]

Today, May 11, I tried to log in and got this notice.

Please Try Again Later
All password-protected areas of this website are temporarily unavailable as we perform scheduled system updates. Please try again after 5:00 AM Eastern Time on Monday, May 4, 2020.
Please check back later.