Tutto Gusto - no longer a relaxing adult wine bar

Thanks for the discussion. We did take control of the situation as best we could.

It was not practical to ask to be reseated as the bar is quite small.

We already had expensive wine in our glasses so walking out was not a good option. And leaving without paying just seemed wrong to us.

We spoke to our server as did a few other couples but as you know that is pretty much useless. One woman actually got up and glared at one of the offending tables. The father laughed at her and encouraged his son to be louder.

All we did was not order anything else and we spoke to the manager on the way out. And did not return. When we wanted to end our night sipping overpriced Italian wine we went to the Swan :) our new goto bar is there.

Thankfully this was the only negative experience during our 12 day trip. We had many delightful encounters with young families.

On to end the trip on a great note - a little boy was fascinated by my husband’s cane. We let him hold it. He noticed a piece was missing. Told him we lost it in the AK. He got all excited. Told us he was going there tomorrow and would look for it for us. So very sweet.

We had an amazing vacation.
 
But I am sick of hearing how awful it is to share dining space with children.

It's not awful to share dining space with children (unless it's a adult-only location which is a different issue), it's awful sharing dining space with parents who won't discipline their children or keep them under control. And it's not a Disney issue. It happens anywhere and everywhere. We went to restaurants so infrequently as children that to go to one was a treat. We knew that it meant behaving or it wouldn't happen again. But not everyone has that same philosophy.

I admit that it's frustrating when you are where there are out of control children. As annoyed as I can get with loud and misbehaving kids, I always am more annoyed with the parents. They are the ones who are supposed to understand what is and isn't acceptable, have self-control, and are more aware of how what they do impacts others. And it's their job to teach that. I always assume that they were probably just like their kids when they were young and have sadly just passed it down. I have certainly seen bad behaviour at Disney but not as often as reasonably well-behaved kids.
 
It's not awful to share dining space with children (unless it's a adult-only location which is a different issue), it's awful sharing dining space with parents who won't discipline their children or keep them under control. And it's not a Disney issue. It happens anywhere and everywhere. We went to restaurants so infrequently as children that to go to one was a treat. We knew that it meant behaving or it wouldn't happen again. But not everyone has that same philosophy.

I admit that it's frustrating when you are where there are out of control children. As annoyed as I can get with loud and misbehaving kids, I always am more annoyed with the parents. They are the ones who are supposed to understand what is and isn't acceptable, have self-control, and are more aware of how what they do impacts others. And it's their job to teach that. I always assume that they were probably just like their kids when they were young and have sadly just passed it down. I have certainly seen bad behaviour at Disney but not as often as reasonably well-behaved kids.
I genuinely understand that people have the right to eat their meal in peace, and I do not allow my children to bother others, and I do my best to restrict their noise level, I also will remove them in extremis. But I am also always grateful for kindness when I am doing my best to achieve all of this (considering one child is only 4, and I expect a level of additional excitement due to being at WDW, and one child has ASD, and may easily be overwhelmed) obviously everyone is looking for their magical vacation, and I would not like to spoil that, but, not every parent with a child who looks to be "undisciplined" is oblivious OR ignoring the problem.
 


I genuinely understand that people have the right to eat their meal in peace, and I do not allow my children to bother others, and I do my best to restrict their noise level, I also will remove them in extremis. But I am also always grateful for kindness when I am doing my best to achieve all of this (considering one child is only 4, and I expect a level of additional excitement due to being at WDW, and one child has ASD, and may easily be overwhelmed) obviously everyone is looking for their magical vacation, and I would not like to spoil that, but, not every parent with a child who looks to be "undisciplined" is oblivious OR ignoring the problem.
It is very clear when parents are ignoring their children. In this case at one table the parents were munching their desert while their kids were running and screaming all over the bar. The other table the father was encouraging the screeching and egged on his son when it was clear diners around him were annoyed.

I simply do not understand why Disney allows this kind of behavior to continue. There was nothing ok with it. Nothing that should require those around to be understanding or patient. It was wrong. It was selfish. It should have been stopped. If it had been an adult behaving like this it would have been addressed.

These two families ruined an experience for many other families. And the staff just shook their head and agreed with all of us who spoke up but did nothing to address it.
 
Years ago, we were having a late (arrived around 9:30) dinner in Artist Point. Next to us was a round table with about 7 or 8 adults and 4 children, ranging in age from a few months to preschool. They were just getting their appetizers when we arrived. Bottles of wine and adult beverages were constantly being delivered. As the evening progressed, two of the older children started running around the table, playing tag and crawling on the floor under and around the table. DH excused himself to go to the men's room (I knew better). He returned after a few minutes and says, very quietly, "just wait". After five or so minutes, the manager and and another well dressed man, wearing a cast member badge, approached the round table and spoke to an older gentleman, who was obviously the host of the dinner. The basic conversation was that the children were disturbing other guests and would he please control their behavior. The older gentleman announced loudly that he was paying a lot of money for this dinner and he really didn't give f--k if others were disturbed by his family. He actually said that they had been in the parks all day and the children were exhausted and sometimes they behave badly when tired. The manager asked to speak to him privately. The three men disappeared for a few minutes. The older gentleman returned and ordered three of the women to remove all the children. I don't know what the manger and the other cast member said or threatened, but it worked. That was at least 15 years ago and, after reading this thread, things have obviously changed. Clearly, in those days, Disney was not opposed to asking parents to control their children in a Signature restaurant.
 
That was at least 15 years ago and, after reading this thread, things have obviously changed. Clearly, in those days, Disney was not opposed to asking parents to control their children in a Signature restaurant.

Sadly, I could NEVER see a manager taking control like that today. :(

But I will say the one place I do see a firmer attitude overall is in the most laid-back place you can imagine - Key West. While the island welcomes families overall with many kid-friendly things to enjoy, the bars are often off-limits. We were in one establishment that didn't allow kids - and you wouldn't believe how several parents kept trying to argue the point, getting very nasty that their kid should be allowed to sit at the bar like everyone else. Staff wouldn't budge an inch. :worship:
 


It feels great to take control.:D Let them scream their heads off or jump off chairs & tables. I'll either be in another room or on my way to a different restaurant.

This is fabulous!!! I love how your approach tends to your own self. We cannot control others, but we can control ourselves.

I myself am not bothered by children's behavior AS LONG AS the parent is addressing it, even if they are struggling, even if it's not working. If they are down on the kid's level trying to work it out, removing their child, whatever they need to do, that is fine. Kuddos to them for being a parent.

It's when they ignore the child's behavior, don't seem aware of how disruptive it is, or outright encourage it, that everyone around them can get very annoyed. It's rude, inconsiderate, their child's behavior is completely on them. Too many parents still need parenting themselves!
 
This is fabulous!!! I love how your approach tends to your own self. We cannot control others, but we can control ourselves.

I myself am not bothered by children's behavior AS LONG AS the parent is addressing it, even if they are struggling, even if it's not working. If they are down on the kid's level trying to work it out, removing their child, whatever they need to do, that is fine. Kuddos to them for being a parent.

It's when they ignore the child's behavior, don't seem aware of how disruptive it is, or outright encourage it, that everyone around them can get very annoyed. It's rude, inconsiderate, their child's behavior is completely on them. Too many parents still need parenting themselves!

Completely agree. If the parents are trying, I understand. Been there, done that. You nailed it, it's when they ignore the kids behavior. i don't know how a restaurant can fix that. Its not the kids fault, it rests with the parents and they clearly don't care.
 
I myself am not bothered by children's behavior AS LONG AS the parent is addressing it, even if they are struggling, even if it's not working. If they are down on the kid's level trying to work it out, removing their child, whatever they need to do, that is fine. Kuddos to them for being a parent.

It's when they ignore the child's behavior, don't seem aware of how disruptive it is, or outright encourage it, that everyone around them can get very annoyed. It's rude, inconsiderate, their child's behavior is completely on them. Too many parents still need parenting themselves!

I think this is a great representation of how most of us feel. It's not the kids' behavior - it's the lack of parenting that is so appalling.

Completely agree. If the parents are trying, I understand. Been there, done that. You nailed it, it's when they ignore the kids behavior. i don't know how a restaurant can fix that. Its not the kids fault, it rests with the parents and they clearly don't care.

I completely agree and I'm not sure how restaurants can fix it either. The people we're talking about are also likely to be jerks in other facets of life and jerks are not inclined to listen to reason or respect the feelings of others. I actually feel really sorry for the kids too...
 
We have reservations at MP! (We are two adults a four year old and an 11 yr old.) We are doing a load of character meals for the kids, but we are also doing MP, Tiffins, CG brunch, for us, but the kids are expected to behave well. Of course they can chat, and whatever. As I say, I have removed my children from restaurants if necessary (the older one has ASD so, if he is overwhelmed then there is no coming back from it) and I am aware of other diners. I just am sad to see people so down on kids!

My son is on the spectrum and I will say it does make me more sensitive to perceived judgement from other parents, because believe me... I have tried the tough love traditional parenting stuff and it doesn't work with my kid. You'll never hear me threatening to take him to the bathroom and it is crucial that I understand what is triggering the behavior because that is the only way to effectively deal with it. So while it's seen as maybe a new and more permissive way of parenting... I have spent thousands of dollars on very expensive specialists to figure out how to best deal with my child.

It's so hard because you are trying the best you can to control so many things... your child's environment, which you can only control so much, and his reaction to that environment, which you can also only control so much. Mine will often get up and stand next to me and hang on to me when he is done... I think he just needs that sensory input of being close to mom when he is no longer eating but the meal is still going on. I always wonder about what people will say or think and they probably think I'm a terrible parent but it keeps him calm and quiet while I finish my meal and I make sure he is not standing in anyone's way or in a path frequented by other guests or servers. And I'm a single mom too so there is no taking him outside and letting someone else deal with the check/getting the food wrapped up/whatever... I need to either sprout the ability to be in two places at once or just deal as best I can in the restaurant until I can get the check settled up and get out of there.

He is luckily very very good in restaurants and really enjoys eating out and sees them as a treat and I haven't had much trouble with him since he was much younger but there are some dicey moments still where someone might hear his voice that he is having trouble regulating the volume of but not my much lower volume voice (I am also very soft spoken in general) helping him realize he needs to take it down a couple of notches without drawing even more attention to us. I have found that I am about 1000 times more understanding of other "bad parents" since I have had to deal with my own because you never know the full story or what is going on. My child looks perfectly neurotypical most of the time... until he doesn't. But unless you know what you are looking at, it can look just like being a brat. I am sensitive to and aware of this and it makes me hypervigilant in public about his behavior (which is honestly really good most of the time).

That said there is really no excuse for what the OP described... encouraging your kids to screech in a restaurant and letting them run around are two things that even my little family can avoid in restaurants with minimal effort! As a single mom I may not be able to run him out right that second if he is being loud but heck if you'll ever find me encouraging it!
 
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@Lisa F :hug: I totally get it. While my son is not on spectrum per se, he does have ADHD and just does not respond the same way to either me or other inputs in the same way a neurotypical child would. Like you, my husband and I have had to learn alternate ways to handle him appropriately. He too has an auditory disorder that needs attention and can easily become frustrated at not being understood and it can spiral out from there. It's always been very important to us that he understand how to handle himself in social situations and we've worked extensively on it. We are also very lucky that for the most part, he does very well.

That said, we can agree that what the OP seems to have experienced is far and away from any form of parenting!
 
This is fabulous!!! I love how your approach tends to your own self. We cannot control others, but we can control ourselves.

I myself am not bothered by children's behavior AS LONG AS the parent is addressing it, even if they are struggling, even if it's not working. If they are down on the kid's level trying to work it out, removing their child, whatever they need to do, that is fine. Kuddos to them for being a parent.

It's when they ignore the child's behavior, don't seem aware of how disruptive it is, or outright encourage it, that everyone around them can get very annoyed. It's rude, inconsiderate, their child's behavior is completely on them. Too many parents still need parenting themselves!
Nailed It!

its that sense of entitlement that is the worst. I feel for parents who are trying to deal with their over stimulated children. My urge in these situation is to help!

believe me we left as soon as we could without chugging the pricy wine. It while, if ever, of we return to Tutto Gusto. And I will be including details in my surveys waiting in my inbox. And will be emailing a well.
 
My son is on the spectrum and I will say it does make me more sensitive to perceived judgement from other parents, because believe me... I have tried the tough love traditional parenting stuff and it doesn't work with my kid. You'll never hear me threatening to take him to the bathroom and it is crucial that I understand what is triggering the behavior because that is the only way to effectively deal with it. So while it's seen as maybe a new and more permissive way of parenting... I have spent thousands of dollars on very expensive specialists to figure out how to best deal with my child.

It's so hard because you are trying the best you can to control so many things... your child's environment, which you can only control so much, and his reaction to that environment, which you can also only control so much. Mine will often get up and stand next to me and hang on to me when he is done... I think he just needs that sensory input of being close to mom when he is no longer eating but the meal is still going on. I always wonder about what people will say or think and they probably think I'm a terrible parent but it keeps him calm and quiet while I finish my meal and I make sure he is not standing in anyone's way or in a path frequented by other guests or servers. And I'm a single mom too so there is no taking him outside and letting someone else deal with the check/getting the food wrapped up/whatever... I need to either sprout the ability to be in two places at once or just deal as best I can in the restaurant until I can get the check settled up and get out of there.

He is luckily very very good in restaurants and really enjoys eating out and sees them as a treat and I haven't had much trouble with him since he was much younger but there are some dicey moments still where someone might hear his voice that he is having trouble regulating the volume of but not my much lower volume voice (I am also very soft spoken in general) helping him realize he needs to take it down a couple of notches without drawing even more attention to us. I have found that I am about 1000 times more understanding of other "bad parents" since I have had to deal with my own because you never know the full story or what is going on. My child looks perfectly neurotypical most of the time... until he doesn't. But unless you know what you are looking at, it can look just like being a brat. I am sensitive to and aware of this and it makes me hypervigilant in public about his behavior (which is honestly really good most of the time).

That said there is really no excuse for what the OP described... encouraging your kids to screech in a restaurant and letting them run around are two things that even my little family can avoid in restaurants with minimal effort! As a single mom I may not be able to run him out right that second if he is being loud but heck if you'll ever find me encouraging it!
I get it. If I saw you having trouble in a restaurant I would try to help you! or send you a desert / wine.
 
My son is on the spectrum and I will say it does make me more sensitive to perceived judgement from other parents, because believe me... I have tried the tough love traditional parenting stuff and it doesn't work with my kid. You'll never hear me threatening to take him to the bathroom and it is crucial that I understand what is triggering the behavior because that is the only way to effectively deal with it. So while it's seen as maybe a new and more permissive way of parenting... I have spent thousands of dollars on very expensive specialists to figure out how to best deal with my child.

It's so hard because you are trying the best you can to control so many things... your child's environment, which you can only control so much, and his reaction to that environment, which you can also only control so much. Mine will often get up and stand next to me and hang on to me when he is done... I think he just needs that sensory input of being close to mom when he is no longer eating but the meal is still going on. I always wonder about what people will say or think and they probably think I'm a terrible parent but it keeps him calm and quiet while I finish my meal and I make sure he is not standing in anyone's way or in a path frequented by other guests or servers. And I'm a single mom too so there is no taking him outside and letting someone else deal with the check/getting the food wrapped up/whatever... I need to either sprout the ability to be in two places at once or just deal as best I can in the restaurant until I can get the check settled up and get out of there.

He is luckily very very good in restaurants and really enjoys eating out and sees them as a treat and I haven't had much trouble with him since he was much younger but there are some dicey moments still where someone might hear his voice that he is having trouble regulating the volume of but not my much lower volume voice (I am also very soft spoken in general) helping him realize he needs to take it down a couple of notches without drawing even more attention to us. I have found that I am about 1000 times more understanding of other "bad parents" since I have had to deal with my own because you never know the full story or what is going on. My child looks perfectly neurotypical most of the time... until he doesn't. But unless you know what you are looking at, it can look just like being a brat. I am sensitive to and aware of this and it makes me hypervigilant in public about his behavior (which is honestly really good most of the time).

That said there is really no excuse for what the OP described... encouraging your kids to screech in a restaurant and letting them run around are two things that even my little family can avoid in restaurants with minimal effort! As a single mom I may not be able to run him out right that second if he is being loud but heck if you'll ever find me encouraging it!


big love to you @Lisa F as I have an ASD child and sometimes eating out can be an experience -

Even when he's very happy he can jump around flap and screech - which to other dinner might be annoying but to us we're just happy that he's having a good time, we do try to calm him but gently and in a light and airy tone.

Also when we dine out we do try to mitigate the impact on others by asking for booths (so he's less intrusive) and we eat at earlier "less Busy" times.

We also employ an Ipad and do use headphones; but sometimes they won't fly (no rhyme or reason to it most of the time great but the odd occasions, not on your life) so we have resorted to very low volumes or put a game on he can play on mute, as he will sit still.

I would never deny that some parents just let their kids run wild and I also think there should be more adult only lounges around WDW or even a curfew for an over 21 cut off on all lounges.

But I would ask everyone if the is child is "playing up" around them to give a fleeting thought to there might be a reason behind it and the parents may be letting small behavior slip as it prevents a sensory overload and then a complete meltdown - Which I can tell would be far worse.

Helpful tell tell signs, a set of parents looking overly tired , a small family sitting in a big booth or if the adult ask for the bill as soon as the entree come, so they can pay and leave asap :thumbsup2
 
My son is on the spectrum and I will say it does make me more sensitive to perceived judgement from other parents, because believe me... I have tried the tough love traditional parenting stuff and it doesn't work with my kid. You'll never hear me threatening to take him to the bathroom and it is crucial that I understand what is triggering the behavior because that is the only way to effectively deal with it. So while it's seen as maybe a new and more permissive way of parenting... I have spent thousands of dollars on very expensive specialists to figure out how to best deal with my child.

It's so hard because you are trying the best you can to control so many things... your child's environment, which you can only control so much, and his reaction to that environment, which you can also only control so much. Mine will often get up and stand next to me and hang on to me when he is done... I think he just needs that sensory input of being close to mom when he is no longer eating but the meal is still going on. I always wonder about what people will say or think and they probably think I'm a terrible parent but it keeps him calm and quiet while I finish my meal and I make sure he is not standing in anyone's way or in a path frequented by other guests or servers. And I'm a single mom too so there is no taking him outside and letting someone else deal with the check/getting the food wrapped up/whatever... I need to either sprout the ability to be in two places at once or just deal as best I can in the restaurant until I can get the check settled up and get out of there.

He is luckily very very good in restaurants and really enjoys eating out and sees them as a treat and I haven't had much trouble with him since he was much younger but there are some dicey moments still where someone might hear his voice that he is having trouble regulating the volume of but not my much lower volume voice (I am also very soft spoken in general) helping him realize he needs to take it down a couple of notches without drawing even more attention to us. I have found that I am about 1000 times more understanding of other "bad parents" since I have had to deal with my own because you never know the full story or what is going on. My child looks perfectly neurotypical most of the time... until he doesn't. But unless you know what you are looking at, it can look just like being a brat. I am sensitive to and aware of this and it makes me hypervigilant in public about his behavior (which is honestly really good most of the time).

That said there is really no excuse for what the OP described... encouraging your kids to screech in a restaurant and letting them run around are two things that even my little family can avoid in restaurants with minimal effort! As a single mom I may not be able to run him out right that second if he is being loud but heck if you'll ever find me encouraging it!

I totally get all of this. And no no one should have to be so disrupted as the OP described. I also know I am more sensitive to judgement due to the reactions we have encountered to ASD issues. We do our best. We try to never inconvenience others. We also just HOPE for a tiny bit of understanding if it all goes wrong.
 
I totally get all of this. And no no one should have to be so disrupted as the OP described. I also know I am more sensitive to judgement due to the reactions we have encountered to ASD issues. We do our best. We try to never inconvenience others. We also just HOPE for a tiny bit of understanding if it all goes wrong.

I, personally, think there is a major difference between parents who are working, in the moment, whether through PBIS, iPads, other soothing techniques, etc. to calm a child with a disability and parents who are simply sitting back and letting their children wreak havoc in a restaurant.
 
Those parents were out of line. There is nothing wrong with well behaved kids anywhere they are allowed. If your kid doesn't behave they should have to leave. I have a 9 month old. He generally behaves in restaurants but he is 9. If he is having a bad day one of us takes him out to the car and we get our food to go.

All that being said at WDW, and anywhere inside the parks, there will be more kids than a normal bar and the more kids there are the more chance there will be misbehaving children. If I hear a screaming child anywhere inside a Disney park, even if it annoys me, I know where I am and just accept that which I cannot change.
 
I genuinely understand that people have the right to eat their meal in peace, and I do not allow my children to bother others, and I do my best to restrict their noise level, I also will remove them in extremis. But I am also always grateful for kindness when I am doing my best to achieve all of this (considering one child is only 4, and I expect a level of additional excitement due to being at WDW, and one child has ASD, and may easily be overwhelmed) obviously everyone is looking for their magical vacation, and I would not like to spoil that, but, not every parent with a child who looks to be "undisciplined" is oblivious OR ignoring the problem.

I think most people can see the difference between a parent doing his or her best with overexcited or special needs children and one that just can't be bothered parenting. If nothing else, it is usually written all over the parent's face - the former is worried, stressed, apologetic, while the latter is oblivious and having a good time, or worse, egging the kid on. And especially at Disney, I think most people are genuinely sympathetic to the parent doing her best with a kid who is being a handful.
 

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