PPFlight75
DIS Veteran
- Joined
- Mar 22, 2015
5 more days and we will be at the BC for Thanksgiving week.
So excited!
So excited!
The system still has glitches, apparently. Earlier, today, I had no problems with it. I again checked about 15 minutes ago, for multiple dates/times, and was able to find availability on 5 or 6 random dates/times. Then, all of a sudden, it was not working and came up with the same error message you received.We're going in December...9-15. I just checked for lunch and dinner on a few of those dates, keep getting this error message:
We were unable to check for available tables at this time.A problem occurred while looking for availability. Please try again later.
Does anyone have/know where I can find the number to the back-of-house reservations line directly at the Yacht Club? I’m getting married there soon and it’s really important to me to have a room that faces the Gazebo (we chose a garden/woods room view). When booking the room I had the CM add my request to the reservation notes, but I also read online somewhere I should try to call the resort directly the week of the wedding to politely remind the back-of-house of the room note. Just wanted to get a head start on tracking down that number because I’m sure it won’t be easy to find! TIA!
This is the number you should use to contact the Yacht Club.
407-934-7000
NateBenMa - have we ever confirmed that when you dial that phone number, the person who answers the phone is actually AT the Yacht Club rather at some off-site call center? (I have read that when you are in your room at a Disney hotel and you think you are calling the front desk, the person who answers is at an off-site call center. I wonder if the same thing happens if you dial the phone number listed above.)
No need to apologize!!! I would feel the same way if I were in your shoes. I hope that you do not have to spend the holidays alone!Sorry for venting. I am not planning to invite myself on my brother's family's trip. It just pushed me over the edge when SIL complained when I had managed to book the restaurant which she had chosen.
So is Ale & Compass open? I can call, but often people here know more than people who work the Disney phone lines.
I'm just wondering if the wedding planning division within the WDW organization can help you here? I would think they have some contact with the YC since it is their gazebo that is being used. Perhaps they have a way to help make sure you get the room view you want. I hope you have a very magical day, the weather cooperates, and all goes as planned.When booking the room I had the CM add my request to the reservation notes, but I also read online somewhere I should try to call the resort directly the week of the wedding to politely remind the back-of-house of the room note. Just wanted to get a head start on tracking down that number because I’m sure it won’t be easy to find! TIA!
The MDE room request options seem to be working, again - at least, for the moment.
Previous options included close to lobby, close to elevator, close to transportation, etc.; that water view option is an error, but not as bad as the time the YC options included grand stand section or overlooking paddock, which were for Saratoga Springs.The only choices I see are ground floor, upper floor, lower floor and water view. Isn't the view part of what you purchase? (I have a garden or woods view). I called in to request a room close to the lobby or elevators. I wish this was one of the online requests just to make sure. Last year we had a very long walk to our room (also garden/woods view) and we overlooked the quiet pool. I would rather be closer to the elevator at least.
The only choices I see are ground floor, upper floor, lower floor and water view. Isn't the view part of what you purchase? (I have a garden or woods view). I called in to request a room close to the lobby or elevators. I wish this was one of the online requests just to make sure. Last year we had a very long walk to our room (also garden/woods view) and we overlooked the quiet pool. I would rather be closer to the elevator at least.
NateBenMa - have we ever confirmed that when you dial that phone number, the person who answers the phone is actually AT the Yacht Club rather at some off-site call center? (I have read that when you are in your room at a Disney hotel and you think you are calling the front desk, the person who answers is at an off-site call center. I wonder if the same thing happens if you dial the phone number listed above.)
I just check into CL (YC 12/15-22) and our choices are top floor or upper floors. So it is not really very helpful IMO. I wish close to elevators was an option.
I'm just wondering if the wedding planning division within the WDW organization can help you here? I would think they have some contact with the YC since it is their gazebo that is being used. Perhaps they have a way to help make sure you get the room view you want. I hope you have a very magical day, the weather cooperates, and all goes as planned.
Katesdad
You must be getting really excited about your upcoming wedding! Fingers crossed for a beautiful day for the ceremony.
This is the number you should use to contact the Yacht Club.
407-934-7000
If you misplace it, it is posted on Page 1, Post 9 (Yacht Club info) and also in Post 13 (FAQ)
We are just back from a 4 night YC stay. The good news is we didn't see any non-service dogs and received a complimentary upgrade from garden view to lagoon view (although I would have been annoyed if I'd have paid for this "lagoon view" room as it looked on to the gazebo and the lagoon was to the right).
I thought I'd read on here that 2 complimentary bottles of Dasani water were provided in rooms but we did not received these either on our first day or any other day?
Thanks. That makes sense. Our MDE showed "Lagoon/Water View" though, weirdly. And the CM at check-in gleefully declared we had been upgraded....If you faced toward the wedding gazebo and could see the water by looking over to the right, that most likely was still a Garden View room. Once you have to peer off to the left to see the courtyard where the gazebo is located, you are in a Water View room.
The large bottles of Dasani water were part of a trial program. The comped water in guest rooms was discontinued early summer.