Canadian Girl
DIS Veteran
- Joined
- Dec 4, 2012
We are currently staying at AKL in a standard studio, we being an adult daughter who is co-owner of the DVC contract and my youngest daughter. Within minutes of checking in to our room we realized there was a big issue with a bees nest off the balcony. As a result, we could not use our balcony. We were told it would be taken care of each day but after five days were informed it was a bigger issue than they thought and the room was being taken out for two weeks while they dealt with this. We have been moved finally and they did comp a bit of our bill and put back one nights points, but are leaving in two days. Is one night the usual? Should we ask for more? We were offered a lower view room that was not comparable and turned it down and were not offered anything else, possibly because they were all booked. We are Canadian and with the dollar difference, won’t be back for a couple of years most likely. It did really put a damper on the trip as we could not go out and enjoy our view at all for most of our trip and could not open the door for fresh air.