Anyone want to play hypothetical with me? I am still trying to figure out this marriott thing b/c I need SW points by 5/31. hahaha
Lets say I buy a cat 8 nights/flights + 120k SW points today. My expectation is that for my 360k marriott points I am getting 7 nights (6 nights worth of points since 5th night free) at a cat 8 property...lets just say Atlantis...plus 120k SW points. Lets say, however, that I haven't booked my Atlantis stay before August because I am unsure on what dates we will travel.
Then lets say marriott does the cancel outstanding certificates thing come August. So I have my airline points at 120k already. Great. Marriott issues me points in lieu of my certificate...keeping in mind that normally 120k SW points would normally cost 360k marriott points if transferring directly.
Here are some thoughts on things they could do:
1. Issue me 240k marriott points so I can still book my 7 nights at a cat 8 property as I expected with purchase...Customer is happy as they got what they paid for. Marriott is sad because they just gave out marriott points to airline points 1:1. BUT, is this really any different for them than issuing the certificate, in terms of their bottom line?
2. Send my a letter with some sort of nice spin about the changes and make my 7 night cert poof disappear because I technically got the 120k SW points that my 360k marriott points would normally buy me. Customer is livid and marriott saved themselves 7 free nights. (doesn't seem like a good PR move so unlikely).
3. Other ideas?
I sort of think #1 is quite possible because I don't see how that is any different from a financial standpoint for marriott and the customer stays happy. In my case extra happy b/c I'd rather have the points to use as I see fit than a 7 night cert.
No where it gets extra interesting for us to get the most bang for our buck is the cat 1-5 packages. Assuming they credit the customer for points in lieu of certs come august as in example 1... In that scenario would they:
1. Give outstanding cert holders just 45k points (covers 7 nights in cat 1)...customers angry they can't book the cat 5 they had expected. Marriott wins financially here.
2. Give outstanding cert holders 150k points (covers 7 nights cat 5)...customers happy because they get to book a cat 5 hotel for the normal cost of 150k pts for 7 nights and they got a 1:1 SW transfer....all as they expected.
3. They give some point amount in-between...angry customers can't book hotel they wanted.
Since I am a visual learner here is the potential math:
Cat 8 package today for 360k MR = 120 SW + 240k MR
Cat 1-5 package today for 270k MR = 120k SW + 45k MR (if pd out at cat 1 rate)
Cat 1-5 package today for 270k MR = 120 SW + 150k MR
So it seems like the cat 8 package is the way to go because of the unknown with the cat 1-5s. If they pay out at the cat 5 rate in Aug then it is a wash. If they paid out at the cat 1 rate in Aug then I lost 105k MR for the same amount of original purchase (270k MR).
Is anyone else planning to buy a package soon?
Did I do any math incorrectly here? I am new to starriott so just trying to figure this out before SW flights drop next week.