Cruise and Theme Park Operational Updates due to Coronavirus

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We're out of state as well, but our original reservation would have had us there a few days before opening and therefore might have be able to catch a preview day. Not sure I'd want to go back to our earlier reservation just for that though. I'm not into resort only days myself.
Yeah, our reservation is 7/12, so I did have a very brief thought about that. But no thank you. Maybe there will be the Epcot/HS previews at the beginning if our trip. Hmmmm.....

DANG IT! Now I'm thinking about the very thing I said I didn't want to.
 
For the people who are posting which version of the email they received, it would be helpful if you described your particular reservation. I received the earlier generic email about introducing a new Theme Park reservation system and that I would be provided with early access to book new dining and experiences. We have a DVC points reservation and have new linked APs that have not been initiated yet.
We are staying at VGF Sept 12-19 and have tickets booked. I received the email yesterday morning with the phrase “you will have access to the Theme Park reservation system before new tickets are sold to other Guests“.
 
My feeble detective guess at this early stage regarding the similar, yet worded ever so slightly different, emails that folks have been receiving:

I have a (cash) resort package w/ 5 day tickets booked, am not DVC nor an APH. It is for 9/7-9/13 at POFQ, a resort that I cannot see avoiding the chopping block if certain resorts are to remain closed. My ticket dates have not been extended (still say valid thru 9/14/20). Holding hope that we'd just be relocated to an open resort, BUT if others are already at capacity, a reservation such as mine would be super easy for Disney to just cancel outright (simply refund the cash). Seems the hopeful sentence email of priority access to the park reservation system may be going out more to DVC/APHs? Because even some folks who don't have active trips booked that received it may fall into one of the 2 camps above? OR perhaps Disney is waiting to see who cancels around our dates to gauge capacity if we're unfortunate enough to be booked at a resort that will be closed? Or it's just a standard Disney IT kerfuffle...🧐
Kerfuffle, I going with kerfuffle! :love:
 
OR perhaps Disney is waiting to see who cancels around our dates to gauge capacity if we're unfortunate enough to be booked at a resort that will be closed?
This is where my vote goes. I think they are actively encouraging cancellations in hopes that resort capacity won't completely overwhelm park capacity- leaving them with the awesome task of either cancelling resort guests themselves or telling them they can't get into the parks. Telling local AP holders they have no access won't be a picnic either. Well played, Disney. Well played
 
I think they are really going to try to make some form of MNSSHP actually happen. That is one way they can actually recover some lost park admission revenue.
They’re probably hedging their bets in case the virus isn’t a big issue by August/September. If the situation is much better, they’ll want to hold the parties.
 
Finally got our email last night. However, it only mentioned that they will be canceling all dining reservations and experiences and will be implementing a new 60 day reservation system. Nothing about having priority access to anything even though we have 8 day park hoppers attached to our resort reservation in November. I'm utterly perplexed.
 
I think they are really going to try to make some form of MNSSHP actually happen. That is one way they can actually recover some lost park admission revenue.
If they can possibly make money on it, they will. But, it kind of flies in the face of reducing park hours for safety's sake. I'm sure there's some way to spin it to fix that little problem. Maybe by August this will all magically disappear. It could happen, right?
 
This is where my vote goes. I think they are actively encouraging cancellations in hopes that resort capacity won't completely overwhelm park capacity- leaving them with the awesome task of either cancelling resort guests themselves or telling them they can't get into the parks. Telling local AP holders they have no access won't be a picnic either. Well played, Disney. Well played
That rebook free dining offer had to have booking occupancy above 95% through the end of August. That is why they are in the mess they are now.
 
That rebook free dining offer had to have booking occupancy above 95% through then end of August. That is why they are in the mess they are now.
Thank goodness AP holders were denied any discount at all. At least we aren't part of the problem. We want to go, we book at rack rate.

Edited to add to save people from having to say it : Yes, I'm aware I could've spent several thousand dollars on regular tickets I don't need at the moment or maybe forever. Not the same...not the same at all.
 
If they can possibly make money on it, they will. But, it kind of flies in the face of reducing park hours for safety's sake. I'm sure there's some way to spin it to fix that little problem. Maybe by August this will all magically disappear. It could happen, right?
I'm sure it's been discussed, but how do reduced hours improve safety? I'm sure it's obvious, I just don't know.
 
I’m curious. For those getting the email about your experiences, FPs, ADRs, and Dining Plans getting cancelled, how late in 2020 are your trips? Anyone received it for after August?

I actually have two FD trips that I had originally booked (wasn’t sure about the dates back in 2019 and they are a bear to move) - one for July and one for Labor Day, and I’ve only received one email and it doesn’t say for which trip. I assume it’s for the July one, but should not assume anything with Disney IT!
October and December 2020
 
I'm sure it's been discussed, but how do reduced hours improve safety? I'm sure it's obvious, I just don't know.
They need extra time to clean and sanitize is the reason I read. I am sure at some point, they'll try to add a few parties, because honestly, there's no real reason to close early. But I think it's unrealistic to think that will happen with the original dates and in the meantime Disney gets to keep all that money from ticket sales stringing people along with the hopes that they might.
 
My son had a trip booked for arrival on 6/28. Once Disney announced they would not be open, he canceled via MDE to hopefully speed up his refund so he could book another trip. He booked last year and has been making payments. Yesterday he received $850 of his $4300 paid in full trip. So it appears that they may be refunding a little at a time. He received 4 deposits. The deposits match from some of the payments he made. We are waiting a bit to see if they continue to make deposits. The deposit match up was very random. They refunded one January deposit and three in May, but not all of January, no February, March, April or last years payments. So odd. Thought this might help others getting refunds,
 
I’m disappointed thinking they won’t offer any future discounts. For example: I have November package reservations under rack rate that I booked in January. I assumed at some point there would be a fall discount offer which I would apply to my reservation. Now there probably won’t be and unfortunately will be paying rack rate for only potentially half the experience while others have 35% off for same experience. Bummer if that is the case.
 
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@rteetz When will we get details do you think as far as how they're going to handle transportation, the rope drop mess, what rides will be open, what hotels will/won't be, how rides and queues will work (VQ?) etc...
Well we have gotten some details. Boats and monorails will run at limited capacity. The park hours also indicate staggered openings to help with transportation. More details likely won’t come until disney announcing the reservation system.
 
If operations are going smoothly I could see them actually adding a bunch of nights since the park is already going to close early.
Especially if reservations are actually in demand. They could market a party with none of the extras as just another chance to actually get into the park for several hours.
 
@Remy is Up or @rteetz I understand Disney is being cautious and totally am on board with their initial restrictions and on limiting their initial target audience. Any thoughts of those of use with resort stays already booked in 2021 and how long restrictions will be in play. In play till vaccine or treatment readily available, I imagine? Just not sure if I should plan on canceling our 2021 trip and wait till 2022-23 or still hope to be able to keep our trip, we will have a 2 year old in 2021 so we will likely postpone if no characters.
I certainly wouldn’t cancel a 2021 trip yet. Far too early to know for sure what will happen.
 
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