Cruise and Theme Park Operational Updates due to Coronavirus

[gottalovepluto]

Hopefully now we can get some answers for resort stays in July. I'm anxiously awaiting news about my July 18th trip.

Doubt it... That's like a month and a half away. People booked to check in 10 days from now are just finding out their options for future trips...

 

[RangerPooh]

We live in Arkansas and bought annual passes two days ago. In all the stress it led me to research UO for a back up. Ended up booking three nights on the tail end of our mid July Disney trip. During the research saw how much more affordable UO season passes are and not more more than the two days we were already gonna be there. Plus the fact the season pass was a 15 month special! We have only been once, three years ago but we loved it so we are very excited and this has helped with the Disney blues.

We're in TN and did the same thing. Purchased US annual passes last week and have extended our July WDW to include US and SW at the beginning of the month. Was a better deal than just day passes and allows us to return. Perfect excuse to finally visit Harry Potter.

 

[rteetz]

Hopefully now we can get some answers for resort stays in July. I'm anxiously awaiting news about my July 18th trip.

Per Woj, details will be worked out within the next week.

https://twitter.com/x/status/1269014188380303362

 

[LSUmiss]

I think by July that restriction will be over.

Today florida took down the checkpoint from Florida to Alabama. So they are starting slowly to lift those restrictions.

Our news is reporting that it was lifted for Louisiana residents.

 

[woody337]

Doubt it... That's like a month and a half away. People booked to check in 10 days from now are just finding out their options for future trips...

Guests with resort stays and airline tickets need more than 2 weeks notice. I cant believe how badly this is being handled

 

[skeeter31]

Guests with resort stays and airline tickets need more than 2 weeks notice. I cant believe how badly this is being handled

Then don’t go. If the way they’ve been handling this from the get go doesn’t make you feel comfortable, change your plans. At this point, there‘s nothing they can say that will alleviate everyone’s fear, apprehensions, worries, etc. You have your questions you want answered, while other people have completely different issues they want addressed. If what they’ve provided so far doesn’t work for you, cancel and do something else.

 

[Eric Smith]

And your point would be? What does that have to do with them allowing park to park when people are saying it's impossible for Disney?

Disney has to worry about one of the four parks hitting the reduced capacity. It’s pretty obvious that Disney is currently overbooked for the opening so adding park hopping would be a big problem. Since Universal doesn’t have that many guests, they don’t have to worry which park those guests go to.

 

[rteetz]

https://twitter.com/x/status/1269018307425980416

 

[JenBush]

Disney has to worry about one of the four parks hitting the reduced capacity. It’s pretty obvious that Disney is currently overbooked for the opening so adding park hopping would be a big problem. Since Universal doesn’t have that many guests, they don’t have to worry which park those guests go to.

I don’t think they’re overbooked for the opening. If they were they probably wouldn’t be letting people rebook for opening week.

 

[Carol Jackson]

I rebooked my June 18 Pop to Fort Wilderness. I think the app is confused.

 

[brockash]

I don’t think they’re overbooked for the opening. If they were they probably wouldn’t be letting people rebook for opening week.

Or...are they just allowing those willing to pay rack rate deluxe prices to book so they can start canceling those at values and mods because "those resorts won't be open." I certainly hope not and it's a pretty crappy thing to do, but I wouldn't put it past them at this point.

 

[LSUmiss]

Then don’t go. If the way they’ve been handling this from the get go doesn’t make you feel comfortable, change your plans. At this point, there‘s nothing they can say that will alleviate everyone’s fear, apprehensions, worries, etc. You have your questions you want answered, while other people have completely different issues they want addressed. If what they’ve provided so far doesn’t work for you, cancel and do something else.

You know ppl get tired of hearing this. There is nothing wrong with expecting a company to do better. I’m pretty sure everyone knows “don’t go” is an option.

 

[Eric Smith]

I don’t think they’re overbooked for the opening. If they were they probably wouldn’t be letting people rebook for opening week.

They’re letting people rebook if they pay the difference from the cost of their original reservation to rack rate at a DVC resort. That’s a steep price and most people probably aren’t doing it.

 

[cakebaker]

I don’t think they’re overbooked for the opening. If they were they probably wouldn’t be letting people rebook for opening week.

Have we had any reports of people being able to re-book in July? Last I read, people weren’t finding availability when they called.

 

[TheMaxRebo]

DIS team said they will have a video out later but sounds like today went A LOT better than the preview days at Universal (seeing other Twitter feeds saying the same)

https://twitter.com/x/status/1269008485062148096

 

[cakebaker]

Then don’t go.

You can choose not to go and still complain about the poor communication and service Disney has provided. Telling people to basically shut up and cancel is not helpful.

I’d suggest at least emailing Disney to let them know your concerns. They should at least know why we cancelled.

 

[Carol Jackson]

Or...are they just allowing those willing to pay rack rate deluxe prices to book so they can start canceling those at values and mods because "those resorts won't be open." I certainly hope not and it's a pretty crappy thing to do, but I wouldn't put it past them at this point.

So here is my thinking. I rebooked my Pop weekend to whatever was available. I hope and pray they open more resorts (that I can actually afford) between now and Sept. I was also told the 35% AP discount would be applied at a later date, just not right now. Worst case if I can’t reschedule I cancel for a full refund. Being an AP from NY I’m just worried I won’t even be able to get into the Parks over the last 9 months that my AP is valid.

 

[cakebaker]

I was also told the 35% AP discount would be applied at a later date, just not right now.

That one would worry me, a lot. Hope you got the name of the CM that told you that.

 

[Wreckem]

DIS team said they will have a video out later but sounds like today went A LOT better than the preview days at Universal (seeing other Twitter feeds saying the same)

https://twitter.com/x/status/1269008485062148096

As someone who’s going for a week for 4th of July I have been paying close attention. Looking at the Universal App today it had to be a fairly low crowd day. At what would have been peak times most rides were standby and walk on.

 

[Welsh_Dragon]

You can choose not to go and still complain about the poor communication and service Disney has provided. Telling people to basically shut up and cancel is not helpful.

I’d suggest at least emailing Disney to let them know your concerns. They should at least know why we cancelled.

What e mail address would you use?