WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[merry_nbright]

Anyone have the issue where none of the parks appear available but is? I can’t seem to get it no matter how much I refresh.

Yeah, mine’s been like that all day. I think it’s another glitch they’re working on.

 

[RhodyKP]

I have been working on these park reservations for 10+ hours yesterday and today. I am not an AP (so this may not do much for those who are), but I wanted to share what finally worked for me in case it can help someone else. I am going for six days. If I booked my park reservations from the first day forward, I could book three days before it showed parks unavailable. If I booked from the last day backward, I could book four days. I wondered what would happen if I changed up the order. So, just a few minutes ago, I tried Day 1,6,2,5,3 and got stuck on Day 4. So then I tried Day 6,1,5,2,4,3 and was successful in booking all six. I have literally tried everything else using many different browsers, etc., and this is the only thing that worked for me. I hope it helps at least one other person. It's only a little after 8:00 am. where I am, but I'm going to go have a drink!!!

Well since there are 720 permutations of those 6 numbers I'd say you got off easy. (Kidding! )

 

[RhodyKP]

My question is this: Do DVC rentals count as a room only? We rented points for a BWV studio for May 2021. Can I add tickets to that tomorrow?

I'm in a similar situation (DVC rental for January 2021) and I was told in a chat over the weekend that we would be part of the 6/24 group.

 

[Candycane83]

Yeah, mine’s been like that all day. I think it’s another glitch they’re working on.

Guess I’ll wait some more

 

[mrd7896]

mods--direct me to the place where this has been discussed as the boards are going crazy with all the updates.

anyone have success calling about adding/changing tickets for 2020 reservations?
looking to add a ticket for one person in my reservation and unsure if i will even be able to but if there is a line i should call.
I'm probably going to have to go the 'room only to package' route since i don't think you can upgrade to a package if not everyone in the reservation has the same thing. But right now my boyfriend can get a refund for his third party ticket and i just need to know if they are even allowing tickets to be added yet.

i know individual ticket sales are not being offered till 'later this summer' but i didn't know if that was also the case for changing your hotel reservation to a package.

september trip--already made park reservations for half of us since we are staying on site

 

[NotGrumpyButPrettyClose]

Anyone have the issue where none of the parks appear available but is? I can’t seem to get it no matter how much I refresh.

Have you tried a browser cache refresh? For Microsoft Edge that's Ctrl-F5, not just F5. It worked for me last night.

 

[disneyjr77]

Does anyone know if they are limiting capacity at resorts? I was wondering how it would work with people getting moved from closed resorts to open ones.

 

[Candycane83]

Have you tried a browser cache refresh? For Microsoft Edge that's Ctrl-F5, not just F5. It worked for me last night.

Thanks for the suggestion. I deleted browsing history this morning on Chrome this morning. Maybe I’ll try it on Microsoft edge later. This only started being an issue this morning though. I was able to make some reservations yesterday. But there was the AP glitch so I was hoping I could book the rest of my days today. Lol. Silly me, of course there would be another glitch!

 

[ALDSMD]

Has anyone tried switching parks? Just realized I did 1 day wrong.

 

[NotGrumpyButPrettyClose]

Thanks for the suggestion. I deleted browsing history this morning on Chrome this morning. Maybe I’ll try it on Microsoft edge later. This only started being an issue this morning though. I was able to make some reservations yesterday. But there was the AP glitch so I was hoping I could book the rest of my days today. Lol. Silly me, of course there would be another glitch!

An internet search on "refresh browser cache" should yield instructions for other browsers. Two years ago, I had to call WDW IT for help with Magic Bands disappearing from my account. This was the temporary solution, until the scripts and objects could be corrected.

 

[cagirl217]

Has anyone tried switching parks? Just realized I did 1 day wrong.

You have to cancel the wrong one then go back in and reserve the right one. I did the same thing.

 

[tinkerbell1991]

Has anyone tried switching parks? Just realized I did 1 day wrong.

You just need to cancel then rebook. There's no "modify" option (yet)

 

[R&RsMom]

mods--direct me to the place where this has been discussed as the boards are going crazy with all the updates. anyone have success calling about adding/changing tickets for 2020 reservations? looking to add a ticket for one person in my reservation and unsure if i will even be able to but if there is a line i should call. I'm probably going to have to go the 'room only to package' route since i don't think you can upgrade to a package if not everyone in the reservation has the same thing. But right now my boyfriend can get a refund for his third party ticket and i just need to know if they are even allowing tickets to be added yet.
i know individual ticket sales are not being offered till 'later this summer' but i didn't know if that was also the case for changing your hotel reservation to a package.
september trip--already made park reservations for half of us since we are staying on site

Based on info from my TA, 2020 room-only people cannot get tickets right now or convert to package. We have 3 with tickets and 4 without For October trip. Yesterday, I made park ressies for 3 of us and am hoping we can get tickets later. Tomorrow is supposed to be for 2021 arrivals. I am interested to see if anyone arriving 2020 is successful in converting to package tomorrow.

 

[mrd7896]

Based on info from my TA, 2020 room-only people cannot get tickets right now or convert to package. We have 3 with tickets and 4 without For October trip. Yesterday, I made park ressies for 3 of us and am hoping we can get tickets later. Tomorrow is supposed to be for 2021 arrivals. I am interested to see if anyone arriving 2020 is successful in converting to package tomorrow.

i have a friend that is a disney BDM and he told me i have a 50-50 chance of being able to upgrade from resort only to package tomorrow. just was curious if anyone got a kind CM in the past two days that has said anything along those lines!

 

[NotGrumpyButPrettyClose]

Thanks for the suggestion. I deleted browsing history this morning on Chrome this morning. Maybe I’ll try it on Microsoft edge later. This only started being an issue this morning though. I was able to make some reservations yesterday. But there was the AP glitch so I was hoping I could book the rest of my days today. Lol. Silly me, of course there would be another glitch!

An internet search on "refresh browser cache" should yield instructions for other browsers. Two years ago, I had to call WDW IT for help with Magic Bands disappearing from my account. This was the temporary solution, until the scripts and objects could be corrected.

I did the Ctrl-F5 on the page with "No Parks Available." The reloaded page allowed me to choose a park.

 

[SamFaniam]

My question is this: Do DVC rentals count as a room only? We rented points for a BWV studio for May 2021. Can I add tickets to that tomorrow?

this is most likely a situation where you will have to work with your owner, if you rented directly, or with the broker that you rented your points from. I would find it unlikely that Disney will just add tickets to your reservation, because it’s DVC on a points basis rather than a cash basis. The language doesn’t seem to indicate that they will be selling standalone tickets for 2021 this week.

 

[Grnl706]

I feel like this is a very silly question but I'm struggling to find an answer since it seems like 2021 people can call in tomorrow for hotels.

I have a room only reservation I made back in March for my June 2021 trip. It was a room only and I guess it was at 2020's rack rate? I already have tickets. Are packages cheaper or something? Or is this not something that fits my situation since I already have tickets? I'm trying to figure out if I should be calling to change my room into something else tomorrow. The price I have right now is HIGHHHHH and my hope was to keep working it down.

 

[dachsie]

Seems like everyone else’s problems are being solved, but we still here And Disney is not helping one bit.

Have your tried clearing your cache and restarting your computer? Maybe Disney is reading something there that is stopping you. Its worth a try

 

[dachsie]

I feel like this is a very silly question but I'm struggling to find an answer since it seems like 2021 people can call in tomorrow for hotels.

I have a room only reservation I made back in March for my June 2021 trip. It was a room only and I guess it was at 2020's rack rate? I already have tickets. Are packages cheaper or something? Or is this not something that fits my situation since I already have tickets? I'm trying to figure out if I should be calling to change my room into something else tomorrow. The price I have right now is HIGHHHHH and my hope was to keep working it down.

I would call just to see if you cn get a better price. If you cant, you can keep what you have

 

[Lumpy1106]

Have your tried clearing your cache and restarting your computer? Maybe Disney is reading something there that is stopping you. Its worth a try

Opening in an incognito browser would do the same thing. In Chrome, just click on the 3 dots on the upper right corner. If you have a reservation, valid tickets, and it's all linked in MDE, you should be good to go.