Not sure if anyone else has had this experience, but after waiting more than 45 minutes to speak to a member services cast member ("River" - less than pleasant) to combine several nights that I was able to string together into one reservation- and I was told that MS no longer does that if the reservation is farther than 14 days out. She told me that I needed to hold while she put in a request for someone else to combine the nights into one reservation. Fine- but then I WAS ON HOLD 20 minutes!! In the past, it was quicker for them to combine the days. "River" told me that it would be done by 5 business days. It has been 3 days so far- and nothing.
Another fail by Disney Member Services as far as I'm concerned. I call to have them do something that I cannot do online, and then it cannot be done by them anymore.
Hopefully it actually gets combined without me having to call and wait again!
Another fail by Disney Member Services as far as I'm concerned. I call to have them do something that I cannot do online, and then it cannot be done by them anymore.
Hopefully it actually gets combined without me having to call and wait again!