The offers Disney/DVC are offering for their goof-up are insulting and unacceptable. Keep in mind Disney/DVC should have built in contingency allowing for delays with the renovation, but they didn’t because they were too greedy in hoping to book as many renovated DVC rooms as soon as possible for the holiday season. These full refurb timelines were unrealistic, and they know better.
Reasonable offers you should accept based on room you booked:
- Studio - transfer to an Inn room & $75-$100 credit per night.
- 1 bedroom:
- Option 1: transfer to 2 connecting inn rooms, $200-$300 credit per night or club level, and free laundry service.
- Option 2: transfer to your choice of magic kingdom area, beach club, or riviera 1 bedroom.
- 2 bedroom:
- Option 1: transfer to 3 inn rooms, 2 of which are connecting, $300-$400 credit per night or club level, and free laundry
- Option 2: transfer to your choice of magic kingdom area, beach club, or riviera 2 bedroom.
- Grand villa: Disney, I wish you good luck in finding anything that makes up for that family’s vacation you ruined. I can’t even begin to wonder how you make up for this, but it sounds like a really expensive goof-up if you ask me.
Another question though - is that how the most loyal Disney fans (DVC owners) are typically treated? What happened to Disney’s customer service? I feel like it used to be best in class, and now it seems like they’re dishing out ultimatums if you don’t accept their pathetic offer. That’s something I’d expect out of a bad internet provider, not Disney.