ive been calling since 7am. i cant get through even to be put on hold on line i just get stitch I was up both night waiting for disney visa info. Im exhausted and so frustrated.
The site is down for me too. I went to check on a room only discount and everything I clicked on was Stitch eating the pageI got through on-line about 5:30 and made a reservation but have not received the confirmation e-mail yet and the $200 reservation charge has not shown up on the card yet so I am a little nervous. I cannot get into my account to confirm as when I go to the Disney World Resort website I only get an advertisement page and any links go either back to that page or to Stitch eating the page. Hopefully I really did get through and it just taking time to process. Is anyone else experiencing that?
I accidentally booked one too many nights. Will I be able to cancel one night only or will I lose my whole package deal? I have 6 nights and I need only 5.
Are you able to modify if you go in to Change Reservation?I accidentally booked one too many nights. Will I be able to cancel one night only or will I lose my whole package deal? I have 6 nights and I need only 5.
I think everyone needs to send guest services an email about the website simply bc the website hasn't been right in 2 months! Disney had to be aware bc ppl have been calling to complain. While I can kind of understand some system issues bc thousands of ppl are trying to book free dining, on the other hand its ridiculous that the biggest booking day of the yr Disney system wasn't fixed in time to be able to work for their guests...Not everyone can call they are at work, or on the road...Am I the only one completely irritated by this? I was able to add the free dining to my family trip but Im still irritated that so many cant even get on to the system..
Here is my original post again for those that need it. Disney site is crashing, but the link is correct. I booked through this link early this morning.Disney Visa offer - Figured it out around 5am, but boards were down, instead posted it on a well known facebook page. I was planning on going back to sleep, but couldn't sleep. So here it is https://disneyworld.disney.go.com/special-offers/resort-parks-stay-dining-visa-package/
Are you able to modify if you go in to Change Reservation?
I had to do change mine late 2017 (My job wouldn't give me the Monday at the end of the trip off) and it took a while on the phone and I was transferred, but they finally let me.
I can’t use anything right now. I was able to check the app before it went down and my reservation was there.For those who added or modified today to are you able to use the MDE app now? Mine is being glitchy, won't let me log in. I've already gotten a confirmation email about FD, but wanted to check to be sure it's showing on MDE. Maybe it's being affected by all the traffic? I'm not very high tech, so not sure!
might try getting out clear things and then retryshould i just keep refeshing the stitch page, or get out and back in?
I think everyone needs to send guest services an email about the website simply bc the website hasn't been right in 2 months! Disney had to be aware bc ppl have been calling to complain. While I can kind of understand some system issues bc thousands of ppl are trying to book free dining, on the other hand its ridiculous that the biggest booking day of the yr Disney system wasn't fixed in time to be able to work for their guests...Not everyone can call they are at work, or on the road...Am I the only one completely irritated by this? I was able to add the free dining to my family trip but Im still irritated that so many cant even get on to the system..
So disappointed that my stay (four nights) isn’t long enough! Woke up a few times throughout the night to check. Oh well. Happy for everyone who got what they wanted!