Oh yes. I have emailed and called. They are very nice on the phone, they listen to my concerns and reply that they are "monitoring the situation closely" and watching the travel restrictions put out by WHO, CDC, etc. There is no restriction right now to the countries on the itinerary so they don't see a reason to cancel. Perhaps I'm the only one who is concerned and everyone else is excited about the trip? I don't tend to be a worrier, we travel all over the world, Africa, etc but the diseases that we might catch anywhere else as a leisure traveler have proven medical treatments. This one doesn't.
If you want to see what clinicians worldwide are being told, go to UpToDate.com. It has the latest from WHO, CDC, etc. They took the paywall down for the coronavirus page so everyone around the world can access the information. I encourage you to go and inform yourself. All I can say is that is bound to come to the US eventually and you want to be in the group who gets a mild case (~80% of people) that doesn't progress to hospitalization (~20%). Keep your immunity up -- don't let yourself get run down. Get plenty of sleep, focus on healthy eating. No smoking, obviously & avoid lung irritants like secondhand smoke, pollution, chemicals. Stop drinking. Even moderate alcohol use messes with your immunity. Wash your hands often. Hopefully one of the many clinical trials running right now will have a breakthrough on a treatment or drug and then we can rest easier.