While I'm really sorry to hear that happened to you & your family, I want to thank you for posting this. It made me more aware, and WILL be checking our hotel room (it's not at Bonnet Creek thankfully) upon checking in- flipping the mattress to check for blood stains *gag*, bugs, etc.. how nasty, but it's better to check than be sorry. Usually we bring a blanket to place over the hotel bedding but that does no good, I can still bring home the eggs/bugs on my blanket. What a nightmare. I hope that you call the health department on them, maybe send them the pics that you took of the bugs, etc. I know you rented the room through the time share but maybe the owner can go about getting a refund for you? I would consider having a lawyer send the hotel a letter. These hotels need to be more pro-active in keeping the hotels clean.