pilferk
Jambo Wildbunch Gang
- Joined
- Nov 17, 2005
How does it cost more to have the same staff work the same hours for the same wages and do twice the work..
It means more profit no matter how you look at it more volume in the same time = more profit for less cost
You can't cover 2x the volume with the same staff it takes to run x volume, unless x is, orignally, a VERY low number and you're overstaffed for that volume. You might be able to economize somewhat, but not THAT much. You just can't. That's why "normal" places staff up on Friday and Saturday nights.....it's when they do the most volume. If you tried to economize on that scale, you'd have bedlam from a service (and guest satisfation) standpoint.
Staffing patterns are something very near and dear to my heart, professionally. If I could get away with doing what you're suggesting, we'd just eliminate 1/2 our staff. But it just doesn't work quite that neatly. First, because there's only so much your staff can do and not have your customers suffer, and second because capacity is capacity.
Now, to be sure, there'd be SOME economy of scale (you wouldn't, likely, need double the total staff to handle double the customers). The question is (and nobody knows the answer to this...or no one who's going to talk about it anyway) does that economy of scale pay "enough" dividends to offset the discount. Both sides are going to have good arguments to support their POV....neither side is going to have much in the way of hard line proof.