We are taking a short trip prior to dropping our daughter off at UCF.
It is marathon week, so it’s super crowded. So I am sure this will play into these issues.
Disney is still Disney, but it is so sad to see what it has become, because I know how it used to be. It started with the day at EPCOT and waking from the parking lot and seeing a garbage can overflowing with trash on the ground.
Then tonight at the Magic Kingdom and grabbing a great spot 75 minutes early for Enchantment, right on the tape along a walkway so I should have an unobstructed view of the castle. Fast forward 15 minutes before show time when the walkway starts to fill up and a lone cast member is trying to get the crowd to move out, but they won’t, so he gives up and he loses control. Now we have throngs of people in front of us. Fine, except for one 6 ft plus guy puts a 12 year old girl on his shoulders and blocks our entire view of the castle and she turns around looks at us and laughs. Some people are clueless and rude.
Next up is a bathroom break before Space Mountain. The bathroom is as disgusting. It’s a sad state of affairs when Buc-ees is the Gold Standard for parking lot and bathroom cleanliness.
Then we went to LL at Buzz and the line was fully backed up and way into the turnstiles. Again a lone cast member lost control of the line and people were rushing past without even tapping LL.
After that was Auntie Gravities for some ice cream. We got a hot fudge sundae and an Orville sundae. But they run out of hot fudge and you can see the frustration on the cast members face having to deal with upset customers when they tell the cashier and she keeps selling hot fudge.
I really don’t blame any cast members. I know they are working hard and are being put in difficult situations.
I just don’t get why they aren’t firing on all cylinders. Is it management penny pinching? Is it they still can’t find help? The crowds are still here and revenue is flowing in, despite the state of the economy. How can things still be this bad?
I know all these problems seem small in the big picture, but Disney is supposed to be world class, and they seem to be relying upon reputation and not living up to expectations.
It is marathon week, so it’s super crowded. So I am sure this will play into these issues.
Disney is still Disney, but it is so sad to see what it has become, because I know how it used to be. It started with the day at EPCOT and waking from the parking lot and seeing a garbage can overflowing with trash on the ground.
Then tonight at the Magic Kingdom and grabbing a great spot 75 minutes early for Enchantment, right on the tape along a walkway so I should have an unobstructed view of the castle. Fast forward 15 minutes before show time when the walkway starts to fill up and a lone cast member is trying to get the crowd to move out, but they won’t, so he gives up and he loses control. Now we have throngs of people in front of us. Fine, except for one 6 ft plus guy puts a 12 year old girl on his shoulders and blocks our entire view of the castle and she turns around looks at us and laughs. Some people are clueless and rude.
Next up is a bathroom break before Space Mountain. The bathroom is as disgusting. It’s a sad state of affairs when Buc-ees is the Gold Standard for parking lot and bathroom cleanliness.
Then we went to LL at Buzz and the line was fully backed up and way into the turnstiles. Again a lone cast member lost control of the line and people were rushing past without even tapping LL.
After that was Auntie Gravities for some ice cream. We got a hot fudge sundae and an Orville sundae. But they run out of hot fudge and you can see the frustration on the cast members face having to deal with upset customers when they tell the cashier and she keeps selling hot fudge.
I really don’t blame any cast members. I know they are working hard and are being put in difficult situations.
I just don’t get why they aren’t firing on all cylinders. Is it management penny pinching? Is it they still can’t find help? The crowds are still here and revenue is flowing in, despite the state of the economy. How can things still be this bad?
I know all these problems seem small in the big picture, but Disney is supposed to be world class, and they seem to be relying upon reputation and not living up to expectations.