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It has been a couple of years since I have had a trip to WDW and I haven't been keeping up with the changes. Can you, or someone else, tell me about the chat feature? Is this an alternative or replacement of calling Guest Services for issues like room requests? Do we know if queries are being answered by real people (probably offsite) or bots? Any reviews of this feature?
TIA
I'll add you to the Be Our Guest list on Page 1, Post 15.
Sounds fun! When is your trip?
^^^
This is one of the things I love about this thread and the people who post here. The level of detail guests share to help enhance the trips of others.