TheMick424
DIS Veteran
- Joined
- Nov 19, 2009
Interesting! Wonder what the hold up is.
DVC Ticket Offer
- Thread starter JETSDAD
- Start date
Hammill9508
Mouseketeer
- Joined
- Aug 17, 2014
I did the chat feature and found out some more info, surprise, surprise....
Thanks Mark for verifying your information for me. Really appreciate it. Right now, the sale of promotional tickets has been delayed due to a technical error. We apologize for this delay. I encourage you to check back with our office for updates. Once tickets go on sale, have a Purchaser on the account contact Member Services by telephone to order.
TheMick424
DIS Veteran
- Joined
- Nov 19, 2009
Can't say I'm surprised. LOL!
YeOswaldianSociety
Mouseketeer
- Joined
- Sep 3, 2019
I shall be calling back tomorrow but I am disappointed that they don't have their stuff together yet.
zakdavid
Mouseketeer
- Joined
- Nov 7, 2019
hehe
indyannamom
Mouseketeer
- Joined
- Feb 13, 2010
I was on hold for over 3 hours Tuesday...
Called member services at 9 and was the first call the CM I talked to had for the day...30 minutes for the CM and a supervisor and tech support to figure out that something was wrong with DVC Member services ability to sell the special promotional tickets today.
Was told to call ticketing (which they shouldn’t have told me b/c they can’t help...3.5 hours on hold with ticketing (80 minutes for first CM to pick up) eventually escalated my call (without me asking or her actually telling me that was what she was doing) and then almost 2 hours waiting on hold for them to pick up the line again
Only to be told that there was nothing they could do. I could tell that the second CM is usually able to fix things...his team doesn’t actually sell anything, just researches and fixes...and seemed genuinely sorry he wasn’t able to help.
To say I was frustrated would be an understatement.
but we’re going for a week in April and can only afford a 4 day ticket...so guess what I’ll be doing again Wednesday morning
I wish my time was more valuable to Disney.
Called member services at 9 and was the first call the CM I talked to had for the day...30 minutes for the CM and a supervisor and tech support to figure out that something was wrong with DVC Member services ability to sell the special promotional tickets today.
Was told to call ticketing (which they shouldn’t have told me b/c they can’t help...3.5 hours on hold with ticketing (80 minutes for first CM to pick up) eventually escalated my call (without me asking or her actually telling me that was what she was doing) and then almost 2 hours waiting on hold for them to pick up the line again
Only to be told that there was nothing they could do. I could tell that the second CM is usually able to fix things...his team doesn’t actually sell anything, just researches and fixes...and seemed genuinely sorry he wasn’t able to help.
To say I was frustrated would be an understatement.
but we’re going for a week in April and can only afford a 4 day ticket...so guess what I’ll be doing again Wednesday morning
I wish my time was more valuable to Disney.
I'm trying to understand so correct me if I am wrong, BUT, is it 'buy 4 day ticket get a 6 one for the same price' type deal? If so, then is that really much savings when the ticket prices are basically 'front-loaded' meaning you pay dramatically less per day the longer the ticket package is anyhow?
TheMick424
DIS Veteran
- Joined
- Nov 19, 2009
It isn't a significant savings, but definitely something. For my dates, the DVC promo saves about $59 per ticket (if you compare a 6 day PH sold by Disney to the DVC promo price). I haven't priced out the savings for a regular ticket but I would imagine it is similar. Seems like the resellers are offering comparable savings, and that is normally what we would do. Despite reading that you can switch the dates of tickets purchased from a reseller using MDE, I'm still a little nervous about it. I'm guessing Disney is trying to capitalize on that sentiment (ie. "buy with confidence! you can change your trip if needed"). Tickets are a huge chunk of change in uncertain times.
- Joined
- Nov 15, 2008
I agree and again, it may not be anything to write home about, it is a savings to allow DVC members to get a savings going with Disney vs, someone else,
I can say that I currently have some tickets purchased elsewhere and we can not modify or change them via MDE, and ticketing can not change over the phone.
We want to add park hopping to one of them for next week’s trip and will have to do once we get there.
TheMick424
DIS Veteran
- Joined
- Nov 19, 2009
Definitely staying tuned for updates from others. I debated calling today but wanted to see whether it was working, and whether there is any flexibility on longer tickets. I would really prefer 7 days (vs 6).
Hammill9508
Mouseketeer
- Joined
- Aug 17, 2014
indyannamom
Mouseketeer
- Joined
- Feb 13, 2010
Called member services this morning at 9am and without too long a wait was able to speak with a CM and buy the promo day tickets.
I did buy the 4 day with 2 bonus days BUT was offered a 5/7 or 6/8 option. Since I only purchased the 4/6 option I can’t guarantee the others would go through but the Cm did offer that they were available!!
hope the extra info helps someone else!!
I did buy the 4 day with 2 bonus days BUT was offered a 5/7 or 6/8 option. Since I only purchased the 4/6 option I can’t guarantee the others would go through but the Cm did offer that they were available!!
hope the extra info helps someone else!!
YeOswaldianSociety
Mouseketeer
- Joined
- Sep 3, 2019
I picked up my three passes for my kids for June. Me and the Wife have AP’s that we’ve never used. I gotta say, park hopper seems to offer absolutely no value in our current environment. What a way to milk folks but I guess it’s the name of the game so to speak.
ScubaCat
DIS Veteran
- Joined
- May 12, 2008
I must have missed this. Are you saying that if you buy from a 3rd party, you can't do anything even calling ticketing over the phone? You have to just show up at guest services in person before you can change dates, make park reservations, etc.?? That's crazy.
Deleted a reference to a business not allowed.
Last edited by a moderator:
perpetualplanner
DIS Veteran
- Joined
- Feb 12, 2003
Does anyone know if you can change a 4 day ticket into the 4 day + 2 or do you have to purchase new tickets? Of course I purchased the 4 day a day before the promotion was announced....
ScubaCat
DIS Veteran
- Joined
- May 12, 2008
You can always exchange a ticket for it's value, so it shouldn't be a problem.
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