tvguy
Question anything the facts don't support.
- Joined
- Dec 15, 2003
I often wonder if those extra comments even get read. Usually surveys are set up to get information about specific things the managers are curious about, and only comments within the parameters of the survey questions are tallied.How large is the area for extra comments? I find I usually have to include an extra page with the old comment card.
Although I am not sure Disney ever asked about dropping the soda packages and making soda included. That certainly could have been them listening to pretty strong feedback that their customers expected soda to be included.