joy@disney
DisneyMania
- Joined
- Sep 7, 2008
Have you been able to get any help. I spent over 2 hours waiting for a live chat last night. Then finally went to bed.Same problem here!!
Ok I was having this issue as well and every time I got logged out or tried logging into a new device I had to do the password reset get the 6 digit code and reset password to same thing, it worked but a pain to have to repeat over and over. So I decided to actually make a new password that is considered strong and I haven’t had that error code yet, logged out and logged back in multiple times and no more error code 14Every time we try to sign into Disney+ we get this incorrect password error. So we change our password and it logs us in. But when we close the app it logs us out. We go to sign in with the password we just made and we get this error again. Anyone else having this problem. TIA
Ok I was having this issue as well and every time I got logged out or tried logging into a new device I had to do the password reset get the 6 digit code and reset password to same thing, it worked but a pain to have to repeat over and over. So I decided to actually make a new password that is considered strong and I haven’t had that error code yet, logged out and logged back in multiple times and no more error code 14I'm having the same problem. I'm signed in on my computer, but unable to sign in on my ipad or on Roku. Anyone find any solutions?
I think error code 83 is a server issue. "Error 83 is one of the most common errors. When the servers are overloaded and your Disney+ session can't connect to the servers fast enough to pass a DRM/account check — or can't connect at all — Error 83 is what Disney+ displays when it can't play your video as requested. "I can no longer login to Disney+ on my phone (it previously worked fine). Disney+ still works on my streaming box (NVidia shield). I even logged out and back in on streaming box still works ok. I changed the password (via streaming box), logged out and back in with new password, still works. I can log into my Disney+ account on my pc.
When I try to login on my phone, I enter my email address and press continue and I get an error code 83. I don't even get as far as it asking for my password. Live Chat is useless since you never get anybody.
I just installed the Disney+ app onto my Xbox One console and it worked perfectly. no problems with log on so it is not an account problem.