In the distant past, the waits were often 20 minutes plus, but the past few years bus service has been excellent at OKW. During the busy times of the day, we have not waited more than about 5-10 minutes. Midday you might have an occational 20 minute wait, but fewer people use those midday buses, so there aren't as many. We like staying at the Southpoint area for buses, because it is the second stop on the way back into the resort. It always feels like we get "home" quickly that way.