Earlier this week someone logged into my SW RR account and transferred out 106k RR points, the transaction said "Credit Card." Not sure what that means, but I noticed it right away (within like 30 minutes of it happening) and called SW. I got my info changed back (email address and address), and changed my account password. I also put in a case with them to investigate. I'm wondering if anyone has any experience with this happening, is it likely that SW will be able to get my points back, or refund them to me? I have a flight I wanted to book for Nov. that opened up this morning but of course now I don't have enough points. They left approx 6k RR's. I honestly feel slightly lucky that they didn't cancel my flights I have scheduled for this weekend (family trip to Orlando). If that had happened I'm not sure what I would have done! But of course now I'm very paranoid and check constantly to make sure the flights are still there. Anyways, just hoping for some feedback to see what my chances are of getting the points returned. Also, make sure you have secure passwords and periodically check your accounts. Thank you!