We just got back from a ten night stay at OKW.
The good:
We always love going "home" to OKW
They are progressing with the slide at the main pool. We visited SSR and the slide was alot of fun. We can now see how it will be a big hit at OKW
Bus service was good.
The not so good:
We stayed in Pooler, GA our first night. It should have taken us approx 14 hrs. to drive there (first time driving), but arrived around 17hrs (traffic/road construction)
Got to OKW at 7:30 am to check-in. We did not get are room assignment until 5:45 pm! They blamed it on a lack of CM's (did not report for work). Spoke to two other couples that arrived 1-2 days before us and they had the same problem with the same excuse.
Our room had three lights out, a chipped vanity counter, various loose tile, bird droppings and other matter near the entry door and at the exterior- exterior finish material coming apart, various rust spots throughout the exterior including the fire extinguisher cabinet.
We love our investment, but cannot understand what happen to the service and maintenance in less than a year.
I just wonder what the true cost will be for the pool upgrades seeing how many lifeguards attend to the SSR pool.
The good:
We always love going "home" to OKW
They are progressing with the slide at the main pool. We visited SSR and the slide was alot of fun. We can now see how it will be a big hit at OKW
Bus service was good.
The not so good:
We stayed in Pooler, GA our first night. It should have taken us approx 14 hrs. to drive there (first time driving), but arrived around 17hrs (traffic/road construction)
Got to OKW at 7:30 am to check-in. We did not get are room assignment until 5:45 pm! They blamed it on a lack of CM's (did not report for work). Spoke to two other couples that arrived 1-2 days before us and they had the same problem with the same excuse.
Our room had three lights out, a chipped vanity counter, various loose tile, bird droppings and other matter near the entry door and at the exterior- exterior finish material coming apart, various rust spots throughout the exterior including the fire extinguisher cabinet.
We love our investment, but cannot understand what happen to the service and maintenance in less than a year.
I just wonder what the true cost will be for the pool upgrades seeing how many lifeguards attend to the SSR pool.