We were disappointed with Mears. This may seem nit-picky but my yardstick is DME, as it should be;
- We flew into terminal C. There was no queue, no special welcoming, just a lady at a desk asking for our papers. Once confirmed she just casually pointed to the other side of the waiting area, go wait over there, nowhere to sit, no...nothing.
- Ride to the resort was ok. Nothing special, no entertainment. Multiple stops but DME was too
So, OK - they got us there. Going back was what irked us and, let's be real, that's the last impression I was left with;
- 9a flight, we were told to be ready at 6a. We were, the bus was 20 minutes late. Why?
- We were the 2nd of 4 stops. That seems like a lot.
- Nothing special on the way back, that is, if you don't count the CHRISTIAN ROCK RADIO STATION. That's right, we were subjected to the bus driver's Christian Rock. It's like they say, even God hates Creed, but not our bus driver.
LSS - we are done with Mears. There are other, more service oriented options that are only marginally more expensive - some are even cheaper when you have a larger group, and we are a family of 5, so we are. If Disney brings back DME that would be a different story. That was special, our vacation did begin with the bus ride (or when we dropped our bags off at the airport when they also had the baggage service). Mears is just - meh. It's passable, that's it - and we are now paying for it so it should be BETTER than DME. It is not, by a long shot.