melissapealo
Mouseketeer
- Joined
- Dec 30, 2010
I think the bigger issue isn't these thermstats, per se, but the aging and often BROKEN/inefficient A/C units in the rooms. We stayed at GF last year for the first time. The room had a fancy new thermostat, but the room was HOT. Like, 85 degrees hot, with the A/C set to the lowest temp. The maintenance guy came and aimed his infared sensor at the vent and the air blowing out was 79 degrees. He spent like 2 hours working on the unit, and finally got it to blow cooler air, but basically said "this unit is 11 years old...it doesn't work too good anymore."
I'm sorry, that is inexcusable for their flagship resort. When he took the wall panel off and I saw the unit, it was disgusting. Rusted, smelly, dusty as all heck.
The ceiling fan saved us. The room never got cold, but we dealt with it because we had already switched rooms once due to getting one without a daybed originally and it took them over 30 minutes to find us a daybed room that was not occupied.
I had a similar experience at Coronado Springs in 2014. Just old, worn out AC.
A fancy new thermostat won't help when the unit needs to be replaced.
That may be the case in some rooms but certainly not in all of them. The thermostats have sensors in them that stops them from working if there is no movement in the room. This is a well known issue. Also the a/c units are manufactured to last on average of 20 years so having one that is 11 years old is not an issue. What would you expect in a unit, for it to look as if it were just installed all the time? It sounds as if you were unlucky and got a room with a unit in need of repair.
I'm curious though, you find it acceptable for units to not cool properly at other Disney resorts? Yet at the GF you feel it's unacceptable? Honestly that statement is ridiculous and arrogant. I don't care if a guest if staying at value,moderate or deluxe they have the expectation of being able to have a cool room. Staying at the GF does not make any difference one way or another.
You are right that a fancy new thermostat won't help though. It's only made the issue worse considering now a guest has less control over the settings.
I am sorry that you had issues with your room being cool. I however would not have dealt with it, I would have insisted on being moved to a room with a functioning a/c. That is something I expect at any level of property.