We also had a National Ressie for our Dec. trip which combined the DC code, DC coupon and NHOL rate. At the end of October, after I made the original ressie, we decided to extend our stay by one day, so we would return the car Thursday, Dec. 19th at 1 pm. When I tried to change the rental car reservation - it said that there was a blackout for the holiday on all coupon codes. Since my coupon was for a free Saturday night on a 4 day or longer rental - the free day was still Saturday the 14th - not in the holiday period!
I called National directly, and they wouldn't accept the change - and the agent said they wouldn't have allowed me to use the coupon anyway because I had the NHOL code. Same reason they gave to you. I really think if you have a written quote with you, they would have to give it to you, but I don't know for sure! She then gave me her best quote over the phone - it was $90 more than my original ressie for one extra day! (Original quote was for $131, including fees - New one $220!!!). Definitely not worth the money. Southwest only charged an extra $10 total for the change for five tickets! They should give National lessons in customer service!
We thought about taking a town car, but we are spending part of our stay at the AKL, and want to have the car available to do some resort hopping to see the Christmas decorations. Luckily, this was around the time that Mary of Mousesavers posted her Jeep 50% discount! We checked out the Dollar site, and were able to snag a ressie for the full trip for just $170 including taxes and fees! We love Emerald Aisle - but we will try Dollar this time - bigger car - cheaper price! The only issue is that I made the ressie in my name - if I want DH to be able to drive to, it's an additional $5/day. Emerald Aisle - spouse drive free. I figure - he can deal with the girls, and I can drive!