If it were up to me, I'd tell them to figure it out on their own and not enable them - but Matt just wants to shut them up, LOL!!! They are very persistent. I'm sorry you have to deal with in law stuff too!! I feel guilty when I complain, but it's always so over-the-top with them, nothing is ever a "normal" problem - I just don't understand how everyday life stuff is so complicated for them. It's like they're babies and we have to teach them very basic things. Up until a few years ago when I put my foot down, MIL would call Matt when she was traveling somewhere and ask HIM to make her hotel/flight reservations, etc, for her. How hard is it to google or use a phone book?? She knows how to use the internet, she can make her own hotel arrangements. Sorry, they get me all worked up