I was nervous about my ressies. Had two at Tampa for my Aug 1 landing at Tampa. One from Alamo for $385 all in, and a back up with Alamo for $470. When mini vans sold out about a month before the trip, I was WAY nervous there would be none left when I landed at 10 PM. And I NEEDED a mini van to hold two car seats and a stroller and a wheelchair and bodies and luggage. I called to ensure I would have a van, and was assured a reservation of a mini van would net me a mini van. I called the day I flw and again was told I'd have a mini van ready (I am an alamo insider and had filled out everything to go straight to teh garage). Land at 10 PM and .. of course... no mini vans in the airport. Was rudely told by an Alamo agent in the garage that I "can't reasonably expect a mini van at 10 PM in Florida during vacation season." A nice manager offered up something with a third row, but there were no vans to be had. He explained that they expect desk agents to upsell customers from regular cars up to SUV and mini vans, and that my van had been sold via an upgrade earlier in the day. Budget had no mini vans, either.
Not a great way to start a vacation. So, if you NEED a mini van you might need to be able to get there early in the day to be sure you get one, especially if they are sold out.