A guest may purchase a placeholder(well, 2 placeholders) for up to 2 staterooms max total on the same future cruise. If you were told you could add the second room at a later date (than the cruise) and still receive a discount on it, you were told incorrectlySo I'm running into something weird with this - I was on the Wonder last week and asked Guest Services about the onboard booking. We weren't sure at the time if we needed 1 stateroom or 2, and the representative told me we could make a placeholder for a single stateroom and add a second one later on if we needed to. Now we know that we need a second stateroom. I reached out to my travel agent today and she said when she talked to Disney that what Guest Service's said was not the case, that they'd be bending the rules for us to add a second stateroom at the discount.
I guess I'm curious if anyone else has had experience with this. I'm frankly very frustrated as the whole reason I asked guest services about this was to avoid this exact situation. I did ask my travel agent to let Disney know that when she talks to them, but I'm not sure who's right here.
It’s definitely possible I misunderstood her, but I was specifically asking about the onboard booking and adding a second stateroom at a later time and she said we could, so at the very least it wasn’t very clear. I’m hoping that they might honor it because I received incorrect information. Had I known I would have just booked two placeholders and cancelled the second if I ended up not needing it.A guest may purchase a placeholder(well, 2 placeholders) for up to 2 staterooms max total on the same future cruise. If you were told you could add the second room at a later date (than the cruise) and still receive a discount on it, you were told incorrectly
To clarify "a guest" any/all individuals on a cruise (same stateroom) who live at the same address can book a maximum of 2 staterooms (2 placeholders) total.