Brian Noble
Gratefully in Recovery
- Joined
- Mar 23, 2004
If the guest confirmation is in your name, you will become the lead guest. However, it takes a few days--sometimes as much as a week--for the exchange company to communicate changes to DVC. Their computer systems are not completely integrated.So I finally received a Guest Certificate, after I told him if I didn't receive one I wanted a refund. Everything appears correct on the guest certificate.
Give it about a week from the time you got the guest certificate, and then call DVC Member Services. Explain to them that you are an "inbound exchange guest," that you were given a week by another timeshare owner, and that you have a guest certificate and need to make sure the guests are all listed on the reservation. You will need the resort name, check in date, and your last time. You can take the "landlord" off the list of guests at that time, and make any other corrections necessary. You can also add the Dining Plan at that point if you want to.
The process of looking up the reservation can take a few minutes, so don't sweat it if they have to put you on hold.