I made a booking through the Universal Orlando website last night and made some pretty dumb mistakes with the number of people and the ticket packages. Sadly, I'm not able to cancel or modify this stuff online and I've been on hold for two hours trying to get through to a Universal customer service rep.
Would it be easier for me to book the new package and then just send an email to Universal asking them to cancel the previous booking made in error? Any idea whether I would be dinged any fees?
Many thanks for any suggestions.
EDIT: Just for additional context, there was a miscommunication between my spouse and I, and I didn't realize that my son was actually bringing a friend along with him.
Would it be easier for me to book the new package and then just send an email to Universal asking them to cancel the previous booking made in error? Any idea whether I would be dinged any fees?
Many thanks for any suggestions.
EDIT: Just for additional context, there was a miscommunication between my spouse and I, and I didn't realize that my son was actually bringing a friend along with him.