Amen!My call was finally answered after 6.5 hours on hold. While I’m glad I was able to book the trip I wanted, there has to be a better way.
Piling on ... in the same boat on hold... started at 8 a.m. EST... on hold for 2 hours then it disconnected me. Spent the next hour listening to "all circuits are busy".
To add insult to injury, promptly at 10:30 CST received another email from ABD saying to "call now and book your adventure" ..... grrrrrr.....
Gave up yesterday..... but this morning, less than 5 minute wait and was able to get the trips we wanted!
This opening day frenzy stuff has got to stop. Had the price of your trips gone up from what's on the website? Were there any discounts left?Booked Germany May 20 2022. Only on hold about 30 min this morning!
I randomly checked 5 or 6 adventures this morning & all had several departures available with the early booking discount.This opening day frenzy stuff has got to stop. Had the price of your trips gone up from what's on the website? Were there any discounts left?
Thanks,
Tobi
On the website or with ABD? Because the website does not appear to have been updated.I randomly checked 5 or 6 adventures this morning & all had several departures available with the early booking discount.
Germany isn't extremely popular (I think I was first one booked for this date)- so we got the early booking discount.
That's good to hear, but it makes it really hard to explain the ridiculous wait times yesterday. There are no new trips. Were they short-handed on Vacationistas?I called this am. I waited 7 minutes and got early booking for both trips. I would try now!
On the web site. But maybe as you note it hasn’t been updated yet. It did feel rather “open “ for all of the long wait times people were reporting.On the website or with ABD? Because the website does not appear to have been updated
That is absolutely unacceptable. As others have said, ABD really needs to examine its way of doing things.My call was finally answered after 6.5 hours on hold. While I’m glad I was able to book the trip I wanted, there has to be a better way.
Totally agree with you! I have the same toxic thing going We had Signature plus passes at Disneyland that were expiring before our next trip so I happened to have tickets on hand. I was able to book reservations yesterday for an early June trip--we'll be there for the opening of Marvel. I have a waitlist at VGC but I booked a backup at the Hilton Doubltree using a bunch of points for a King suite. I was Disney trained yesterday from RunDisney and had multiple things open. I entered the queue from my phone a little before 8, entered right at 8 from my laptop and 5-10 minutes after 8 from my iPad. The iPad was in well before the other two. This is the same thing that happens with RunDisney. You don't get ahead by entering early and can sometimes benefit by entering after the frenzy.I am not a fan of ABDs opening day practice either. However, this is not unique to ABD. This is the way DCL operates as well as the way the “Taste of” events currently at Disneyland were handled. For some reason, they like to create an opening day frenzy. I don’t agree with this business model/marketing strategy and was starting to feel like I was in a toxic relationship with Disney. I now have a travel agent which has made my life easier. Now to get Disneyland tickets which go on sale Thursday (predicting the system will go down). Here we go again!
Good to know! We were signature AP holders so we don’t have any prior tickets. Many legacy AP holders are not happy that we are getting no early booking window for tickets. We will see how it goes on Thursday. I have a meeting at 9:30 so I will give up at that point and maybe wait until Friday when the frenzy dies down.Totally agree with you! I have the same toxic thing going We had Signature plus passes at Disneyland that were expiring before our next trip so I happened to have tickets on hand. I was able to book reservations yesterday for an early June trip--we'll be there for the opening of Marvel. I have a waitlist at VGC but I booked a backup at the Hilton Doubltree using a bunch of points for a King suite. I was Disney trained yesterday from RunDisney and had multiple things open. I entered the queue from my phone a little before 8, entered right at 8 from my laptop and 5-10 minutes after 8 from my iPad. The iPad was in well before the other two. This is the same thing that happens with RunDisney. You don't get ahead by entering early and can sometimes benefit by entering after the frenzy.
Yep, we are all legacy pass holders, too, (ours were current at the time of the closure) and I'm on a social media group that is NOT happy at all. Good luck with the tickets!!Good to know! We were signature AP holders so we don’t have any prior tickets. Many legacy AP holders are not happy that we are getting no early booking window for tickets. We will see how it goes on Thursday. I have a meeting at 9:30 so I will give up at that point and maybe wait until Friday when the frenzy dies down.