So today we are 19 days out from our stay at WBC booked through Vacation Strategy and still no confirmation. I emailed VS first thing this morning and got a call back within a few hours. They assure me they have the reservation and that Wyndham is just delayed for some unknown reason in confirming it. They say they fully expect the confirmation will come through soon, probably today, but its 4 pm in my time zone now and still no confirmation.
I'm not blaming Vacation Strategy, not much they can do if Wyndham is slow confirming the reservation, but I am nervous now. How long would you wait before you gave up and tried to find somewhere else?
So today we are 19 days out from our stay at WBC booked through Vacation Strategy and still no confirmation. I emailed VS first thing this morning and got a call back within a few hours. They assure me they have the reservation and that Wyndham is just delayed for some unknown reason in confirming it. They say they fully expect the confirmation will come through soon, probably today, but its 4 pm in my time zone now and still no confirmation.
I'm not blaming Vacation Strategy, not much they can do if Wyndham is slow confirming the reservation, but I am nervous now. How long would you wait before you gave up and tried to find somewhere else?
So today we are 19 days out from our stay at WBC booked through Vacation Strategy and still no confirmation. I emailed VS first thing this morning and got a call back within a few hours. They assure me they have the reservation and that Wyndham is just delayed for some unknown reason in confirming it. They say they fully expect the confirmation will come through soon, probably today, but its 4 pm in my time zone now and still no confirmation.
I'm not blaming Vacation Strategy, not much they can do if Wyndham is slow confirming the reservation, but I am nervous now. How long would you wait before you gave up and tried to find somewhere else?
Have you heard anything yet?
Not a word. I've decided I will give it until Wednesday - that will be two weeks out - at which point I will ask for my deposit back and book something else (assuming anything else is available two weeks out!). I will be SO disappointed and stressed out if we don't get the confirmation though. We usually stay on site except for one time when a friend let us use her condo at Bahama Bay. We were so excited at the thought of a resort still inside the Disney "bubble" that gave us room to spread out! The thought of squishing into one of the All-Stars for two weeks does NOT appeal, not to mention I have booked very few ADRs because I thought we would have a kitchen...
Did you hear anything yet?
This is really bothering me. I have been on the verge of booking with them and because of these posts, and other concerns about WBC getting run down, I haven't pulled the trigger. I ended up contacting Ken Price. I may just go with them for safety's sake, if I don't see some good feedback about VS really, really soon.
I wonder if VS has any idea how many people read the DisBoards and how this could impact their business.
Update:
I spoke with Fabian and Humaira today. I did get my confirmation, too. My original intent was to ask for a refund of my deposit. I felt very uncomfortable due to the lack of communication via email, no confirmation, etc. However, after speaking with Humaira I've decided to go ahead with our plans. She couldn't have been nicer and more reassuring in a seemingly genuine way. I should have called, but being a teacher my time during the day is so limited so I rely on email.
I did call Wyndham and am in the system. Here's hoping that everything goes well!
I'm SOOO happy to hear you are finally confirmed