I am here now. The pool chair situation is about as bad as people say it is. I saw people reserving chairs in the dark at 600 am. We were up (jet lag), so decided to go to the pool at 730. got a good seat, but I was amazed at home many chairs were already full. by 845, there was little left. If you want a spot, you need to rope drop the pool. It worked out great for us today, but as we get time adjusted, I can see issues. My son used the rainbow reef and it was not murky. Cold, but good. He loved it. Service is fantastic. The resort is beautiful. We are in a 1BR ocean view DVC unit. I amazed at how functional and well thought-out every detail is.