We returned on Friday 8/17. We were in room 336. On Friday, they were replacing the carpet in front of our room. The 4th and 5th floors were complete.
We had one of the new sofa beds. DS said it was very comfy. And, for the record, the pillows and blanket are stuffed in the bed as you open it. I wouldn't want anyone to have to call housekeeping for them. Not that we had to...
Yes, the desk in the villas lobby area is operational. I don't know what time they open, but they close at 6pm. They were checking people in, and handling dining ADRs.
BCV was wonderful. We took DB's family with us and they loved it!