crzy4mickey
DIS Veteran
- Joined
- Mar 10, 2004
When we were there last week i wanted to schedule bell services to pick up our bags at 5am as our tragical express pickup was 5:15am. When i called bell services no one answered the phone. So i walked down to the FD, waited in line for 20 minutes and i was the only one in line, only to find out the FD has nothing to do with Bell services. I had to talk to them directly. Well they were not answering their phone. Apparently bell services are from 7am to 11pm and outside those hours ME people answer (or don't) those calls. I asked them what happens if no one answers the phone?? So FD said they will just be patient. I called when i got all the way back to my room and fell asleep waiting for them to answer the phone! How frustrating. We ended up just taking our luggage down ourselves but all of that could have been avoided if the bell services person we spoke to earlier told us their hours were 7-11. I told them i wanted a bag pick up at 5am...no problem just call down tonight to make to schedule it. lesson learned