Sabeking
DIS Veteran
- Joined
- Sep 2, 2004
Over the years I have had some interesting jobs before I settled on teaching/ speech therapy. I find that dealing with the public/ business to consumer can be downright comical. Here are a few stories. Please share yours.
Me: How can I help you today?
Customer: I bought a car from your dealership. When I bought it the sales person told me 15,000 dollars included everything.
Me: Yes mam, that is correct.
Customer: Well I got a bill from the state saying I owe 293.00 to them.
Me: Yes mam, that is your personal property tax .The State charges that to maintain highways, etc...
Customer: Well I’m not paying it; your dealership is!! I paid everything I owe and I’m not paying another dime! If you don’t pay I am returning the car or suing you! I will be there tomorrow with my lawyer!
( This is the shortened version. This went on for 15 minutes. They did not show up btw. )
Next story
Me: Hi, how can I help you?
Customer: Yes, I bought a preowned vehicle from you about four and a half years ago. I bought a 5 year warranty from you and want to cancel it and get my 1200.00 back.
Me:Well sir you bought it at 1200 and you filed claims against it. 5600.00 dollars worth of repairs were made to your vehicle over the past four and a half years. There is no money left to return.
Customer: I better get my 1200 back or I will sue!!!!
Some days I didn’t have energy to even go in.
Me: How can I help you today?
Customer: I bought a car from your dealership. When I bought it the sales person told me 15,000 dollars included everything.
Me: Yes mam, that is correct.
Customer: Well I got a bill from the state saying I owe 293.00 to them.
Me: Yes mam, that is your personal property tax .The State charges that to maintain highways, etc...
Customer: Well I’m not paying it; your dealership is!! I paid everything I owe and I’m not paying another dime! If you don’t pay I am returning the car or suing you! I will be there tomorrow with my lawyer!
( This is the shortened version. This went on for 15 minutes. They did not show up btw. )
Next story
Me: Hi, how can I help you?
Customer: Yes, I bought a preowned vehicle from you about four and a half years ago. I bought a 5 year warranty from you and want to cancel it and get my 1200.00 back.
Me:Well sir you bought it at 1200 and you filed claims against it. 5600.00 dollars worth of repairs were made to your vehicle over the past four and a half years. There is no money left to return.
Customer: I better get my 1200 back or I will sue!!!!
Some days I didn’t have energy to even go in.