Marathon Weekend 2019

Just keep calling I guess, I finally got a hold of someone. She was pretty good about it, said it wasnt an issue to update it and it would be fixed by the end of the day.
 
rteetz said:
I have called 15 times and gotten the same thing each time. Do they only have one agent working the phone lines?
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I finally got someone, just keep calling. if you get hold music your good. if it goes straight to the voicemail box just hangup and try again
 
kydisneyfans said:
In the same boat.
Registered(or tried) for the 5-10-half for myself, then the 5-10 for our son under 1 registration. Got the same message as another poster that the card would no go through. I then re entered and did 2 registrations for each race, except the names I entered are not on the registration.

I registered for the 5K for myself and our son. I have registrations for my wife(not participating at all) and our son.
Did the 10K for myself and our son. I have registrations for me and my wife(not our son)
I signed myself up for the half-it is showing as my wife entered.

All lines are full-get the leave a message and we'll call back.

Nothing is ever easy.
Click to expand...

And now my CC has been charged twice. Ugh!!
 
I used chrome. The process went smoothly for me.

As for additional items, I chose the following.

1. Dopey logo pin bundle. I get a pin from every race and prefer the logo pins.

2. AP pin. This may be the only time in my life that I'm a Disney World passholder so why not commemorate it. Also this race played a huge part in me deciding to get the AP.

3. Race retreat. If being able to actually sit down for at least part of the mornings of the half and full helps preserve my legs to finish the full it will be worth it.

4. Race weekend jacket. It's my first ever marathon. If I don't like it, I can always return it.

I like the banner artwork that @SarahDisney posted earlier.

I passed on the shoe ornament. Assuming I finish, I plan on buying one of the ornaments in the Magic Kingdom Christmas shop that comes with customization. I also discovered that if you like the free Disney celebration buttons, that same shop has all sorts of race related I'm celebrating buttons.

For corral placement they wanted proof of time for under 5:30 and if you didn't have that, it appeared that they wanted proof that you could finish in the time you entered instead of placing the best corral without proof. But maybe that's just my interpretation.
 
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a-mad said:
So quick question for those who have registered for the Dopey. I'm registering on Thursday for multiple people. I was planning on putting in our estimated finish time(s), but not providing a link for POT until a later time. That's still ok, right? (i.e. it's not going to prevent me from proceeding through registration if I leave the POT link line blank...?) We have until October to provide POT, correct?
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you dont have to enter anything there, just choose under 5:30 and leave it all blank to save time. Ill go back and enter mine later.
 
I've tried twice now, once on Chrome and once on Internet Explorer. Both times I clicked the "Register and Pay $$$$$" button after entering and reviewing everything. Both times I got an alert from the Amex app saying a charge went through to my card. However, the first time I got a red box that said "<name> seems to be registered. We found a registration with the same email and date of birth" (I know I'm the only one registering my kid) The second time I got a red box that says "Registration for the Walt Disney World Marathon Weekend presented by Cigna event is closed". :mad: :badpc:
 
Add me to the Issues column :headache: but fortunately, nothing as bad as some of you are dealing with.

I needed to do 5K, 10K and full, all for myself. Tackled 10K first: had to manually change a few things in my name/address area, which was fine, albeit cumbersome, and got to the CC section, but it wouldn't accept my CC number until the 3rd time I entered it. Same info each time, but 3rd time was the charm. Saw no way to do more than one race at a time, so I started over for the 5K: manual changes again, took my CC number fine, but got stuck on review page - closed the tab, started over, went through. Lastly, the marathon: manual changes, CC ok, stuck on review page, closed tab, started over, went through. CC only charged for the 3 registrations.

It didn't crash, which is impressive, and I got what I wanted in the end, but it took almost 40 minutes, so I'm not sure if this is an improvement or not?!

jaxonp said:
I see that Disney increased the prices of the races and are also adding in a 6.6% processing fee on the total... Really? They got rid of active, which should save us some money, and now found away to charge even more????
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I just don't look at the final total, only the pre-fees price - much better lol! ;)
 
Sleepless Knight said:
I passed on the shoe ornament. Assuming I finish, I plan on buying one of the ornaments in the Magic Kingdom Christmas shop that comes with customization. I also discovered that if you like the free Disney celebration buttons, that same shop has all sorts of race related I'm celebrating buttons.
Click to expand...

I don't know how crazy you want to get with this but you should stop by Disney Springs at some point. The fit2run in Disney Springs has done medal engravings in the past and there are also some very nice (and probably ridiculously expensive) medal framings featuring character art on display at Art of Disney. And there's the Christmas store there that is a good bit larger than the one in Magic Kingdom but has all the customization options.
 
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