Davids DVC: Rental reimbursement or rescheduling?

[WDWEPCOT]

I sent an email to David's for my renter 04/04 - they had not contacted the renter - Upon receiving my email David's contacted them and have sent a few back and forth but are not replying to the questions my renter has - How do I know this? I contacted the renter myself to let the renter know what was going on with David's and to let the renter know I was willing to work with them to rebook their rental.
I also have rented points and I really wish my Owner would contact me as David's could care less to work with me on my rental - I have contacted him several times and he will not address it at this time as he is too bust with FL & CA - per his response. Their attitude has been very put off and I for one do NOT care for this Credit Voucher one Bit - I have Two other rentals coming up and I do not care to return any funds to David's as I don't feel it will impact the renter one bit and leave them Out in the Cold. I don't feel this is correct and I can't do that. This whole thing was a nightmare to begin with and David's has made it even worse as far as I am concerned - it will become an every man for himself grab what you can very shortly and all of this will be because of how David decided to protect himself and NOT honor his business Motto that he would TAKE ALL THE RISK - rent with him!

 

[waltonmkb]

What if the renter refuses a travel credit? Will my only choice be a chargeback from the cc?

 

[waltonmkb]

How likely is a chargeback to be approved over this? I found the owners on Facebook and I’m thinking of doing a chargeback and then contacting the owners directly and offering them half of the money back directly from me.

 

[DGsAtBLT]

How likely is a chargeback to be approved over this? I found the owners on Facebook and I’m thinking of doing a chargeback and then contacting the owners directly and offering them half of the money back directly from me.

The owners have 70% of their money, assuming they haven’t given it back. If you are successful with a chargeback I wouldn’t do anything besides letting them know so they have that knowledge if trying to get the rest of their money from David’s.

 

[Amymouse13]

Is there any interest in setting up a Facebook group to connect owners and renters? I’d be happy to help get it going. Then they can each get on the same page. The thought of David taking money back from owners and not proving refunds with that money sickens me.

Don't owners have contact info? I just have names but they aren't unique enough

 

[Amymouse13]

If David's takes the money from owners and doesn't actually give renter anything isn't that fraud??

 

[Sandisw]

If David's takes the money from owners and doesn't actually give renter anything isn't that fraud??

Davids is clear to owners what his new plan so Owners refunding money know that is What is happening.

 

[Dracula]

If David's takes the money from owners and doesn't actually give renter anything isn't that fraud??

No, because David's would give renters credit vouchers - the equivalent of gift cards.

 

[Dracula]

Is there any interest in setting up a Facebook group to connect owners and renters? I’d be happy to help get it going. Then they can each get on the same page. The thought of David taking money back from owners and not proving refunds with that money sickens me.

As much as I don't like dealing with Facebook, I would definitely join such a Facebook group.

 

[Dracula]

Don't owners have contact info? I just have names but they aren't unique enough

Indeed, owners have the renter's full contact info. Upon a quick reading of the Intermediary Agreement, I don't see any provision preventing an owner from reaching out directly to the renter.

 

[Amymouse13]

No, because David's would give renters credit vouchers - the equivalent of gift cards.

Depends if they have any actual value...

 

[Dracula]

Depends if they have any actual value...

Just like with other distressed gift cards from United, JC Penney or Sears - the sooner you use them, the better.

 

[Deb & Bill]

As an owner, I would be wary of returning cash back to David. It is doubtful it will make it back to your renter. The most recent email from David’s reads that renters will be offered future travel credit. So the refund you returned in good faith will go towards David’s chargebacks and business expenses and your renter may end up with a useless travel credit.

If my points were expiring in April or June, I’d take the 70% and just walk away. That 70% approximates a 50/50 split for what is essentially no-fault situation on the part of the owner.

If my points had longevity, I’d try to book another reservation for a renter.

But no way would I send money back to David right now.

At a minimum, if my points expired or were expiring before they could be used, I would keep enough money to pay my fees on the points I rented but could not use. Then hold the rest of the money for the renter and not send it to David.

 

[McCrae]

Has any member/owner received a response from David's on a offer to try to work with a renter by rebooking a reservation for a future travel date? I have offered that option as an alternative to the options suggested in the email from David's (to either return the 70% collected so far or re-rent my points). I don't feel comfortable with either of those options for many of the reasons that have been discussed here. However, they will not directly answer me on this point! I'm getting frustrated that their responses have disregarded addressing this offer as a solution. Has anyone else offered this option?

I made a similar offer and got no response.

 

[Dracula]

Has any member/owner received a response from David's on a offer to try to work with a renter by rebooking a reservation for a future travel date? I have offered that option as an alternative to the options suggested in the email from David's (to either return the 70% collected so far or re-rent my points). I don't feel comfortable with either of those options for many of the reasons that have been discussed here. However, they will not directly answer me on this point! I'm getting frustrated that their responses have disregarded addressing this offer as a solution. Has anyone else offered this option?

I also offered this option - thanks for suggesting it!

 

[tallguy001]

Just like with other distressed gift cards from United, JC Penney or Sears - the sooner you use them, the better.

Problem here is that the resorts are still closed, seemingly full for the rest of the year, and the details of the credit have not been announced.

 

[Deb & Bill]

Did anyone who rented out their points with David do the cruise booking instead of being paid by him? I wonder how that is working out.

 

[foreUT]

Has any member/owner received a response from David's on a offer to try to work with a renter by rebooking a reservation for a future travel date? I have offered that option as an alternative to the options suggested in the email from David's (to either return the 70% collected so far or re-rent my points). I don't feel comfortable with either of those options for many of the reasons that have been discussed here. However, they will not directly answer me on this point! I'm getting frustrated that their responses have disregarded addressing this offer as a solution. Has anyone else offered this option?

I understand the downsides to making direct contact, but at this stage, IMO, trying to make the innocent parties on both sides of the equation, you and the Renter, as satisfied as possible, based on the situation, would be best. If you're resigned to never receiving your remaining payout, I'd contact them. You might be able to make someone happy. JMHO

 

[foreUT]

What if the renter refuses a travel credit? Will my only choice be a chargeback from the cc?

If you are leery of the credit, which is understandable, and the Resort was closed during your Reservation, it seems the only path to reimburse yourself is via a chargeback, IMO. Since the broker chose to have cc payouts come exclusively to his company and his account, the Owner will only be impacted if the Owner chooses to refund the broker the portion they've been paid.

 

[foreUT]

At a minimum, if my points expired or were expiring before they could be used, I would keep enough money to pay my fees on the points I rented but could not use. Then hold the rest of the money for the renter and not send it to David.

Amen!